Hi all Ive updated through FTP the theme from 8.7.2 to 8.7.5 and my homepage now its full of tags like this
[/vc_column][/vc_row][vc_row full_width=””][vc_column]
Could you please help me?
Thanks in advance,
Mauri
Hi, i have the same problem after the update https://forum.tagdiv.com/topic/error-updating-to-8-7-5/#
I get
[vc_row][vc_column]
Big grid full 8Please move this shortcode on a full row in order for it to work.
[vc_separator tdc_css=”eyJhbGwiOnsibWFyZ2luLWJvdHRvbSI6IjE1In19″]
[vc_separator tdc_css=”eyJhbGwiOnsibWFyZ2luLXRvcCI6Ii0zMCIsIm1hcmdpbi1ib3R0b20iOiIxMCJ9fQ==”][/vc_column][/vc_row]
Hi,
Please try to reinstall tagdiv composer plugin – https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/ You can find it in /plugins folder from theme package that you download from themeforest – https://www.screencast.com/t/E5jWB99vm8Tq
The theme tries to autoupdate tagdiv composer and Social Counter, but if for some reasons(server config..) it cannot do this, you will need to update it manually.
Let us know.
Thanks!
It worked, thanks for your fast reply
i have the same problem but not resolving this way
@lucaapellegrini If there are shortcodes in the pages, then the composer is either not updated or active. Try again, deactivate the composer plugin and install it from the theme plugins panel
– https://www.screencast.com/t/vv2dlQ30mAZ
In case the problem is not solved, send us an email at contact@tagdiv.com and provide admin login and also FTP access. We will take a look.
It worked perfectly, thank you! 🙂
@MayankParmar You could do what some other users do, maintain a local offline up to date copy of the website. Test theme updates or plugins there.
Deactivate and remove it, then re-install it from here
– https://www.screencast.com/t/e4QXvuJaCvOI
It should be updated automatically, but sometimes it fails.
