problem when I installation the plugs, Ajax error, then blank all my web.

Posted in: Newspaper
Post count: 7

same as the subject.

Post count: 18283

Hello !

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Let me know the results!
Thank you!

Post count: 7

there didn’t displays a 403 or 404 error, just refresh the website, and gets all blank, main website and admin page also.

Post count: 7

When I changed the plug fold name ” td-cloud-library”, the website will display well.

Post count: 7

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 92 bytes) in /home/usle/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 2047

Post count: 35449

Hello !

Make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Post count: 7

fix the issue, but the website become super slow.

Post count: 35449

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
After that the site should be god!

If there is still a problem, please let us know!
Thanks.

Post count: 7

it is not help, still too slow

Post count: 7

i’m give up, your code are so sucks.

Post count: 35449

Hi,

If you want we can take a look to this problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

We can provide a refund if you are not satisfied with the theme, you can request it here
https://themeforest.net/refund_requests/new

Thank you for your understanding and sorry for the inconvenience!

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