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Home Newspaper Problem while changing logo in the header, Newspaper 9.8

Problem while changing logo in the header, Newspaper 9.8

Posted in: Newspaper
Post count: 67
Hispanic L.A.
#343844
Apr 30, 2020 at 5:09 am

In our site https://hispanicla.com we use Newspaper 9.8 . While changing logo in the header the site became slow (22-25 seconds vs. 6-7) and before the frontpage appears we see a list of clickable content, like a Sitemap. Also, while editing the frontpage with TD Composer, an erromessage appears: Plantilla de página no válida. Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Said message remains forever.
I know I need to upgrade to 10.xx but don’t know how.

Post count: 67
Hispanic L.A.
#343865
Apr 30, 2020 at 8:47 am

Please ignore the mention of version 10.XX. But the problem with what happens with TD Composer worries me.

Post count: 35449
Calin
#343956
Apr 30, 2020 at 1:36 pm

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

When tagDiv Composer is not working -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
If there is still a problem, please provide me a link to your website and some more details and screenshots.

Let me know the results!
Thank you!

Post count: 67
Hispanic L.A.
#344083
May 1, 2020 at 5:14 pm

I did and the problem seems to be solved. Thank you. Now if I may ask you, about the upgrade to version 10.xx, the instruction is to remove completely the old theme 9.8 from the directory and then install the new one. Won’t this erase all the settings? Will I have to start again? Thank you, G

Post count: 35449
Calin
#344291
May 4, 2020 at 11:31 am

Hi,

All the settings made with tagDiv Composer or in theme panel are saved in database, removing the theme files will not affect them.
Also please note that we recommend to make first an update on local host or sub-domain to make sure that everything is working normal without problems -> https://tagdiv.com/update-newspaper-theme/

Thank you!

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The forum ‘Newspaper’ is closed to new topics and replies.
Hispanic L.A.
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