Hello @dlicoppe !
If you check with the CSS inspector, you’ll find it here: https://prnt.sc/0sOI2tH8C2XL
Make sure it is not hidden in Composer. If you can’t find an element after you have hidden it on every viewport, check this thread for the solution: https://forum.tagdiv.com/topic/cssdisplay-show-or-hidden/
Or set a CSS code with display none.
Thank you!
Hello,
I think we’re not understanding each other!
You’re showing me this: https://share.cleanshot.com/8fN3jR57
except that:
I can’t see which page you’re on or which cloud template you’re using?
I don’t see this “mobile menu” on any page.
Where exactly should I go to see the same information? As you can clearly see in the screenshots I shared in my previous messages, I don’t have the same thing as you.
for me it doesn’t say “mobile menu”, but “modal menu”, so I don’t have the same options as you…
Could you make a video of the complete operation starting from your WordPress dashboard because I can’t reproduce the same thing as you…
-
This reply was modified 3 years by
dlicoppe.
Hello @dlicoppe !
Edit the homepage with the TagDiv Composer, mobile viewport : https://www.screencast.com/t/XDQJedlggSB. This is the right location.
I cannot make any videos because, of course, I do not have the same issue as you. Probably that element is there, but it is hidden. I explained above in the video how you can find a hidden element in Composer. Please take a look and try to solve your issue. If this is not possible, we are waiting for your email.
Thank you for understanding!
No, I haven’t made any changes to the theme’s code. It’s strange, this issue has been there since the beginning, but only on the language pages. There’s no problem with the default language page.
We would like to give you access, but we’re afraid of having to make corrections afterward, as was the case the last two times. We have a backup every night, but since there are 5 new articles per day and we don’t know when you’ll be working on the site, we can’t restore it at any time. The site receives new articles every day at 8:00 AM, 11:00 AM, 03:00 PM, and 5:00 PM. You can review and test them on the site between 5:30 PM and 11:00 PM, but not before or after.