I have tried turning on sharing button by following the instruction from document page in this link https://forum.tagdiv.com/search/sharing/?td-theme=newspaper
This is my setup
https://www.img.in.th/images/76c049465264128a6a164cb9cfe0686d.jpg
When I opened it, the buttons doesn’t appear. I can see only Like button is showing.
As image below.
https://www.img.in.th/images/45f0530d225a1fb81370041c969cb0f7.jpg
How can I open this function?
Make sure you have selected social networks in the sharing section
– https://www.screencast.com/t/c1Tgzf0DRUP
Also note that there are 2 sharing sections, top and bottom of the post
– https://www.screencast.com/t/eCbe0OIFX
That could be what’s happening, I see you have enabled the bottom sharing and checking the top sharing. Enable the top sharing as well, if you want to display it. If you already enabled the top sharing and there is a problem, please provide a link to your website sop we can take a look.
Thanks
Yeah, but if you look at this image. The function to select social network is disabled somehow.
https://www.img.in.th/images/76c049465264128a6a164cb9cfe0686d.jpg
The socials cannot be disabled, they should always be displayed and you can select from them.
I would suggest as a first step to deactivate all plugins, leave only theme plugins active. Check if this has any effect.
If there is still a problem, that could mean the theme has not installed properly. Try reinstalling it (by FTP if possible)
– https://forum.tagdiv.com/install-via-ftp/
I’ve tried reinstalling the theme. Still not work.
I check the code. It seems doesn’t load any social icon to html
https://www.img.in.th/images/07278930f1fc0dfc849a43e51c9668c4.png
Now this is highly unusual. You can send us an email at contact@tagdiv.com and provide admin login information, as well as FTP access. We will take a look.
Also include a link to this topic in the email.
Hi,
@fathummus We could take a look, please provide a link to a post on your website. Note that there are socials that will appear only on mobile, for desktop they will not be visible.
Thanks
For me the sharing looks like this – https://www.screencast.com/t/7SudzMZX
That would be almost how they are supposed to appear, they seem to be a little affected visually by the LTR direction, but that should not affect their functionality.
Hi,
For me the socials appeared on every post I tried (I tested with Chrome)
– https://www.screencast.com/t/S7eTFj0wo
– https://www.screencast.com/t/9GSqH3OorNEi
If there are issues sometimes, these are usually caused by plugin conflicts or maybe code modifications or code loaded in the theme files or theme panel.
The conflicts could cause the socials to be invisible despite being loaded in their location. Enter this code in the theme panel custom CSS code section
.td-post-sharing {
opacity: 1!important;
}
This could fix the socials if the issue keeps happening.
Thanks