hello,
when i use the smart list option for some reason my images become clickable and when clicked they display the images in a slider (http://postimg.org/image/8xl5z2rfp/)… the image size and position is also different from the one i set.
when i remove the smart list option everything goes back to normal, this happens with each smart list style, something which never happened before…
how can i prevent this from happening?
Hi faibol,
Our theme has 8 different smart lists template. Please make sure follow the steps to
write your Smart List Content: -title -image -description
When you edit your post with smart list, any settings in article editor is practically
null because the theme uses the default style that each smart lists it has.
For more information about Smart List, please consult our documentation, here:
https://forum.tagdiv.com/smart-lists/
If is not what you want, please provide more details.
Thanks.
i did use the smart list temple:
general setting:
smart list settings: http://postimg.org/image/u9vqey4an/
the followed format: http://postimg.org/image/3krq7fbit/
the result: http://postimg.org/image/4pdseyakx/
i don’t know why this is happening…
what information do you need exactly?
i uploaded an image, chose style number 2 for the smart list option and uploaded the posted…
but the image is clickable for some reason and create a slider for all the images, and i don’t want that to happen, in fact i’m not even sure why it does.
i bought your other theme and this doesn’t happen there…
i still need some help here… is there a way to contact support besides opening a thread here to solve my issue?
Hi fibol ,
Sorry for the delay, but do not work on weekends. Our support program you can see here: http://screencast.com/t/1E1sQcqiW
Because you did another reply, your questions have become the latest and we solve them in order of oldest.
If you do not want to appear the image in light box on smart list you have to change this in code, (because is not an option for it in theme panel) like this: http://screencast.com/t/T1SfkOLkk
After changing it, the images will appear in other attachment, like this: http://screencast.com/t/oHGmlUs9
As an alternative, if you do not want to have a clickable images then you should use a bit of Css to disable this option, like this: http://screencast.com/t/wg9253o6w – http://screencast.com/t/Hy1rd1ix
.td-slide-smart-list-figure a {
pointer-events: none;
cursor: pointer;
}
Hope this helps!
Let us how known how it goes!
Thanks!
the things is that i didn’t have that problem with the first TWO articles i created on the website (using a smart list).
will removing that code solve the image size and position as well? (right now the size and position i choose doesn’t take effect)
also, is it possible to add an option to theme in the future just like your newsmag theme?
i bought that theme as well and this issue doesn’t exist there…
i tried removing the code you menitoned, this is the message i get when i try to upload the new theme:
“Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
Hi,
Please provide a link to this post where you use smartlist and also provide more details what the issue is.
As Catalin stated above there are some smartlist templates and each one has a different style, the image position is different. Provide more details what you mean about the image size.
Also Catalin provided a solution to remove the lightbox feature for smartlist’s images. Removing that code the images will not be open in a lightbox – http://postimg.org/image/8xl5z2rfp/ it will be open in attachment.
Please be more clear what your issue is, so we will understand what the issue is and we will provide an accurate solution.
Regarding the message you get when you upload a new theme, this cannot be related to the theme as you upload a new theme. It could be a wordpress issue or you you don’t upload the right zip file.
Thanks!
1. i’d happily provide a link to my website in a private conversation.
2. when i upload an image to my post i get to decide what size and position it will be, unfortunately the smart list now decides the size… instead of re-sizing to the the size and position (center) i chose (unlike your other theme i also bought which works fine), it uses the full size and puts the image on the left size. i’m not sure what other information you want… i guess you have to see it to understand.
3. i already removed the code, it gives me the error above! i did EXACTLY what he said.
4. i already explained the issue twice, how can i be any clearer?
– i’m using a smart list.
– i chose the size and position of the image i want to use, it should look like this:
http://postimg.org/image/dwf5ke0o3/ – image the size I CHOSE, centered on the page.
– instead the theme puts my image on the left with the FULL SIZE, and it’s clickable even though i don’t want it to be.
5. when i upload the theme without the changes it works fine (already checked), when i make the changes you told me to (delete the code) i get the following error:
“Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
i made sure i upload the right file…
here’s the problem:
this is the html code your smart list currently produces:
<h3>bla bla bla 
</h3>
this is what it needs to produce to look like i want it to: (that’s what happened in the first two articles)
<h3>Border Collie
</h3>
here’s the problem:
Hi,
Unfortunately you cannot set image alignment or size, it will not work and it will break the smartlist layout and functionality. The smartlists have a specific design so you can only follow the steps present in the documentation. You can only change the smartlist’s template – http://screencast.com/t/Mzt9KEHXh5V5
If you have any other issues regarding smartlists please send an email at contact@tagdiv.com, provide wp-admin access and a link where you use smartlist, also paste a link to this topic so we can know who you are and what you issue is.
Thanks!
i actually found a way to “break” the mold while keeping the smart list. (writing this for people who want to control their image position and size)
in your post html code (Edit Post –> Text)
you need to remove the “wp-image” class from all your images. (it should look like this: “class=”wp-image-567”)
to find them all, you simply click Ctrl+F and type “wp-image” and delete them one by one (with the number).
so if you have 10 images, you’ll need to delete this class 10 times.
simple solution which unfortunately wasn’t provided by the support, thanks anyway…
Hello,
Unfortunately we do not recommend ever removing a class from any part of the site as that particular class may be used in multiple places and removing it and “fixing” one part of your website will affect another part. If you want to use this method, use it at your own risk, but keep track of it in case other problems with images come up along the way.
Thank you!
1. the class is only removed inside a particular post, which means it doesn’t affect anything beside the post itself – so nothing else within the site is changed.
2. i checked the post both on the pc and on multiple mobile devices and it seems to work fine so far. nothing besides the image size, position and clickablity changed.
3. if you provide an actual solution to this problem it’ll be much appreciated (in an update), since your other theme doesn’t have this issue and i personally don’t see a reason (in most cases) why would anyone want their images to be clickable and create a slider… (it distracts the visitor and moves him away from the content)
4. it’s your staff that suggested that i remove a huge chunk of the code, they RECOMMENDED it:
“If you do not want to appear the image in light box on smart list you have to change this in code, (because is not an option for it in theme panel) like this: http://screencast.com/t/T1SfkOLkk
After changing it, the images will appear in other attachment, like this: http://screencast.com/t/oHGmlUs9”
their suggested change DID actually ruin the theme as i got the following message:
“Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
the change i suggested only affects the post in question (there’s no reason why it would affect any other part of the theme as it’s unrelated and the class remains unchanged) and can be easily changed back if there’s an issue (since you only change the html code for the particular post)
thank you for your time, have a great week.
Hi,
Sorry for inconvenience! Maybe we did not understand exactly what you meant as you have referred to the modal image, image alignment, image size..
Yes, removing wp-image class will stop modal image and the attachment will be open, but if you have many smartlists already created or/and they contain many images I guess it is not very easy for you to remove it manually. That’s why Catalin provided a solution to remove the javascript code, it worked also on my side and we believe that it is an accurate solution so you will not have to remove the class for each image. I’m not sure why you get that error, but if you don’t mind to do this manually and not remove the code, you can do it.
Thanks and sorry again!
