Hey guys,
i have a problem after the last update, when i install WP super cache my header menu dont work anymore. and when i uninstall it my mobile design doesn’t work anymore…! I desinstalled the TagDiv mobile and then my header menu on the desktop did not work..! how can I solve the problem ? currently I do not use a cache plugin and the website works on the desktop ,but on the mobile i see menus that I can not delete!!! please help.
Hello !
Please provide a link to your website in order to take a look. First start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hallo,
thank you for you replay. i already checked all the plugins, and i dont have now a cache Pulgin.
https://bestattungen-sechtem.de/
Thank you
Hello !
At the moment everything seems to be working right. Can you please setup WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
And also activate the mobile theme and we will re-take a look.
Thank you !
Hello
it’s really annoying that the Design of the website changes by itself!!! i tried everything possible, i deactivated and reactivated the Plugins, i installed cache, and after an hour the website looks different again.. i really don’t understand this.. i have to redo the whole website now..!
it’s really unbelievable.. i checked my hosting, everything is checked and still the design changes by itself or can’t be updated..
Hello !
We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
