Problem with theme preview after installation

Posted in: Newspaper
Post count: 16

Hi, I’ve installed the theme and make a preview before activation but I have this error “Fatal error: Call to undefined method WP_Upgrader::clear_destination() in /home/xxxxxx/domains/sitename.it/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_first_install.php on line 164”.

I’ve reinstalled the theme many times and installed (and activated) all plugins but the error is the same. I don’t know where is the problem!

Post count: 23312

Hello idazamp,

Make sure that you have installed the latest theme version via FTP way because this is the surest method in this case. I suggest you make a new fresh install via FTP with the latest version of the theme, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Post count: 16

I’ve installed the new version 8.5 via FTP (included the plugins) but the error is the same. Now I have another error when I try to activated the theme:
Fatal error: Call to undefined function rest_url() in /home/xxxx/domains/sitename.it/public_html/wp-content/plugins/td-composer/includes/tdc_main.php on line

Post count: 23312

Hello idazamp,

Please keep in mind that before that the latest version of the theme to be released, it has been fully tested and we have not encountered this kind of error, sorry! Most likely, this errors happened due to a bad installing of the theme, sorry! Try again to re-install the theme via FTP way, remove all of the untested plugins, clear all the caches, purge all CDN files if you are using something like this and check the results.

Hope this helps!

Thanks for your understanding!

Post count: 16

What do you mean about “untested plugins”? I use some plugins that work good for example “ad injection” “seo yoast”, must I remove them?

I tried to inactivated all the plugins before installation but the error with td-composer is the same: Fatal error: Call to undefined function rest_url() in /home/xxxx/domains/sitename.it/public_html/wp-content/plugins/td-composer/includes/tdc_main.php on line 84

I don’t find the right way to use this theme and it’s a pity!

Post count: 22421

Hello,

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

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