I have some problems with the Theme Panel after updating to 10.3.6 and updating the plugins:
1. Accessing Block Settings > Thumbs on Modules/Blocks will not open – continual spinner.
2. Opening Plugins’ Settings/Mobile theme shows a blank window. I.e no settings
3. Opening Plugins’ Settings/Multi-Purpose shows a blank window. I.e no settings
Checked Newspaper/System status – all OK.
Nigel
Same problem for me. Besides, if you try to access “Theme Panel > Ads”, none of them load.
for me the theme panel does not open
My theme panel doesn’t work, when i try to change any setting the Save button not even appear.
i have no theme panel..
tagDIV elements all missing aswell since the update…
not impressed at all…they should pull the update before anyone else tries to install it…
luckily i was able to restore from backup to the previous version….needless to say i’m going to wait till all the bugs have been ironed out before updating
Make sure that all the TagDiv Plugins update as well. My update didn’t auto-update the TagDiv plugins so I went into the theme panel and did it manually. No other problems so far.
Hi leytol – same here with “Theme Panel > Ads”
Hi,
It will be more easily if everyone made a topic with the problem that is facing, in this way, everyone got an answer.
Please note that we always recommend to make a full backup before an update, also we recommend to use our guide from her -> https://tagdiv.com/update-newspaper-theme/
After you install the update, make sure that you update the theme plugins, these will not be automatically updated -> https://i.imgur.com/ZVX8pr3.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you are trying to save something in theme panel and the loading icon is in a loop, ask your host to check if you do not have some firewall or security module which blocks admin-ajax.php request. Usually these make some 403 or 404 error in console when you click on save settings button from theme panel.
Lat me know the results!
Thank you!
Hi stuartfurniss
I’ve also restored to the previous version and, like you, I’m going to wait until all the bugs have been ironed out before updating.
Hi Calin
https://i.imgur.com/ appears to be no longer working – it’s constantly timing out.
Hi,
The only changes that where made was only for Instagram and we added some new demos, there are no other changes for theme panel.
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
More problems at theme panel at “Instagram Account Access Configuration” in “connected account”, shows an error:
Fatal error: Uncaught Exception: DateTime::__construct(): Failed to parse time string (@) at position 0 (@): Unexpected character in…
I’ve disabled cache plugins (SG Optimizer) and others, but the error persists.
NorbiQue, What have you done? My panel is still giving trouble…
it was the fourth try and it worked
I have it working now. Just re-installed the update and plugins and everything’s OK.
Hi,
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there are still some problems, let us know!
Let me know the results!
Thank you!
