Problems switching to PHP 7.x from 5.6 issing pictures and white page in editor

Posted in: Newspaper
Post count: 1

Hi,

when I switch to PHP 7.x all the pictures on the site were missing and if I try to edit a page I only see a white page.

All the parameters for php.ini are set according to the described requirements for newspaper.

I have the problems on 2 differnt sites, one with newspaper 9.5 and one with an older 9.x version. The problem is the same with php 7.14 and 7.31 running under IIS and plesk.

Thanks for your help.
Andreas

Post count: 20688

Hi,

We recommend to use PHP 7 or 7.1 in most cases and if possible. If you could provide admin access to the website where this is happening we could take a look. cPanel will also be helpful. We may need to deactivate plugins for testing.

If this is possible, send us the information at contact@tagdiv.com and include a link to this topic in the email. Let us know.

As a note blank pages in the composer could be solved by entering the code provided at the bottom of the requirements guide in the htaccess file
https://forum.tagdiv.com/requirements-for-newspaper/
It solved many similar cases.

Thanks

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