Man, this theme is overwhelming! So many options and places for me to make mistakes! I’m slowly starting to get my head wrapped around things. 2 issues I’m having…
1) I’m getting an error message when installing a demo. Says…
“tagDiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.
Steps to troubleshoot:
– Check the permissions on your upload folder
– Please make sure that WP_DEBUG is set to false in wp-config.php
– Contact our support via email contact@tagdiv.com (please provide your product license key)”…
After I click off, it appears to continue installing, but I don’t know if anything is missing.
2. After the demo installs, I can’t delete posts. I get the error message …
Fatal error: Maximum execution time of 30 seconds exceeded in /public_html/wp-includes/class-wp-image-editor-imagick.php on line 354”
Same error message for every other post I try to delete, just a different line #.
I’m not sure how to “check permissions on upload folder” or what it needs to be set to. WP_DEBUG is set to false in config file. I also added the line …
define( ‘WP_MEMORY_LIMIT’, ’64M’ );
…to the config file after reading another thread, but it doesn’t make any difference. Any help is appreciated. Thanks.
Hi,
We try to only implement useful settings in each theme update, all user requests and suggestions are noted and will be considered. Takes a little to get used to the theme, tagDiv composer and cloud library, but with some practice after a while you will get used to it.
If you have questions you can always create new topics here in the forum, or use the forum search function. Chances are most usual questions are already answered.
Regarding the issue with the demo install, if that message is displayed it could mean that not all the demo files were imported properly.
First thing to check is the theme requirements guide, carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Contact the hosting provider if needed so they can make the required modifications if needed.
Also it could be a matter of permissions for the uploads folder. That is preventing the demo from installing successfully. Try to set the permissions like mentioned here
– https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Please let us know what you find.
Thanks
