Hello I hope you are well, I hope you can help me, I have used one of the cloud library templates to enable the infinite scroll function.
But I’ve noticed that when it’s time to get to the footer many times this is measured after showing some posts, you can see in the next screenshot.

I have also seen how sometimes it leaves a blank space before loading the next post, I leave it in the next screenshot (the image is very big at the top, the hole is marked with red)
Infinite Scrolling Blank Shots
Could you help me to stop this from happening or tell me why this mistake is happening and thus prevent it from happening?
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This topic was modified 5 years by
Eficiencia-Laboral.
this is where it is happening, you have to scroll down and get to the foter
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I have deactivated the plugins (only leave the obligatory ones of Newsper) and also I confirm myself that the requirements are fulfilled so that it works newspapaer, but the problem continues happening, I attach the captures:
https://i.ibb.co/F8QmScT/plugins.png

https://i.ibb.co/59NbKs8/Captura-de-pantalla-2020-09-30-103641.png

https://i.ibb.co/PGkMCzG/Captura-de-pantalla-2020-09-30-104037.png

Hello !
Please edit the infinite scroll and add a higher value in this tab here: https://prnt.sc/ur2020 ( try 80 or 90 )
Let us know the result !
Thank you !
I set it to 90 and still it keeps appearing, I attach the captures.
Is there any other way to solve it? Can’t this problem be escalated with someone else?
https://i.ibb.co/pf8c5w2/90.png

https://i.ibb.co/6ZGDCfT/Captura-de-pantalla-2020-10-01-233146.png

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This reply was modified 5 years by
Eficiencia-Laboral.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Thank you and send the mail, I look forward to the response, greetings.