Problems with infinite scroll

Posted in: Newspaper
Post count: 9

Hello I hope you are well, I hope you can help me, I have used one of the cloud library templates to enable the infinite scroll function.

But I’ve noticed that when it’s time to get to the footer many times this is measured after showing some posts, you can see in the next screenshot.

cut image

I have also seen how sometimes it leaves a blank space before loading the next post, I leave it in the next screenshot (the image is very big at the top, the hole is marked with red)

Infinite Scrolling Blank Shots

Could you help me to stop this from happening or tell me why this mistake is happening and thus prevent it from happening?

Post count: 18283

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Post count: 9

this is where it is happening, you have to scroll down and get to the foter

https://www.eficiencialaboral.com/buro-de-credito/

Post count: 18283

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 9

I have deactivated the plugins (only leave the obligatory ones of Newsper) and also I confirm myself that the requirements are fulfilled so that it works newspapaer, but the problem continues happening, I attach the captures:

https://i.ibb.co/F8QmScT/plugins.png

https://i.ibb.co/59NbKs8/Captura-de-pantalla-2020-09-30-103641.png

https://i.ibb.co/PGkMCzG/Captura-de-pantalla-2020-09-30-104037.png

Post count: 18283

Hello !

Please edit the infinite scroll and add a higher value in this tab here: https://prnt.sc/ur2020 ( try 80 or 90 )

Let us know the result !

Thank you !

Post count: 9

I set it to 90 and still it keeps appearing, I attach the captures.

Is there any other way to solve it? Can’t this problem be escalated with someone else?

https://i.ibb.co/pf8c5w2/90.png

https://i.ibb.co/6ZGDCfT/Captura-de-pantalla-2020-10-01-233146.png

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 9

Thank you and send the mail, I look forward to the response, greetings.

Viewing 9 posts - 1 through 9 (of 9 total)
The forum ‘Newspaper’ is closed to new topics and replies.