I’m having a rather serious issue with my website, and I’m truly hoping you can help.
I was using Newspaper *8* for years with WPBakery Page Builder.
(I think WPBakery was the standard for Newspaper for a long time?)
So I decided to upgrade to Newspaper 11, and fortunately WPBakery Page Builder still works.
However, if I attempt to turn on the tagDiv Mobile Theme Plugin, WPBakery Page Builder suddenly no longer works, and users just see WPBakery code.
So I thought maybe I should try and re-create the WPBakery pages (i.e., all website pages) in TagDiv Builder (is that what needs to happen?), but I don’t believe I can use TagDiv Builder correctly while WPBakery Page Builder is active? It seems to want to create TagDiv Builder code nested in WPBakery code, which obviously makes no sense.
So my option seems to be to turn off WPBakery while I rebuild all the pages in TagDiv Builder, which obviously will take a long time, and I can’t have the website off while I do all of that reconstruction. (Could take days.)
I can’t even do it on a staging site, because the website is to big (I’ve tried before), and actively accruing memberships throughout the day.
What is the correct approach here?
Is there any way to make the TagDiv Mobile plugin work correctly with WPBakery?
Wondering why support hasn’t responded to me, but to others who posted after me?
Hi fwoedit,
I’m sorry that my colleagues may have failed to answer you in turn. Unfortunately, I can’t tell you exactly why.
I just created a page with CU Bakery and it seems to work on mobile theme plugin like any other page created with another builder, more specifically, it is not displayed, and content must be created in the mobile editor according to our documentation -> https://forum.tagdiv.com/mobile-theme-introduction/
Now if you have somehow created posts with WPBakery, then this may be a problem, from the beginning we recommended that this builder be used with our theme only for pages -> https://i.imgur.com/LVfaZJA.png -> https://forum.tagdiv.com/how-to-use-visual-composer/
If those are not the issues you have, please provide more details and some screenshots.
Thank you!
Hi Calin:
Thank you so much for the response! ?
The issue is definitely with pages, not posts.
This is what the page looks like on the back end, so you can see.
https://pasteboard.co/LztOsyH8G5uU.png
As long as the mobile plugin is off, this displays properly on both desktop and mobile!
When I turn on the mobile theme plugin, the mobile editor appears below, obviously.
Previously, I would simply paste the code from the main builder INTO the mobile editor. And for years this worked 100% fine.
Now, however, the code renders like this (excuse some areas removed for privacy):
https://pasteboard.co/T1LvrpyiMtJY.png
In other words, since going from Newspaper 8 to 11, the builder code no longer works in the mobile editor.
I’m trying to figure out the best way to recreate all of the pages on my website so I can use both regular editor and mobile editor so it renders correctly on both.
And again, thanks Calin!
But it’s also worth mentioning that even shortcodes don’t work in the mobile editor anymore!
I understand what you mean, but those were the steps that where made for the mobile theme to make it faster -> https://i.imgur.com/7TwUEdy.png so the mobile theme editor will not work with shortcode from builders, you need to use only the mobile editor to create the pages content.
So, my suggestion is to use the responsive version on those pages (https://i.imgur.com/VaZYWDa.png) or in case that you have many pages, then I think that you need to disable the mobile theme plugin and use the responsive version.
Thank you for your understanding!
Hi Calin:
Yes, I understand I have to use the TagDiv mobile builder (previously Bakery Builder code worked there, which was so helpful), but even that does not work.
Certain shortcodes work fine; other shortcodes appear as the shortcode itself, not rendering correctly. See mobile screen cap:
My website is used primarily to display calendar items and dates. If this shortcode does not work in the Mobile Builder, the website (my business for 10 years, built with Newspaper) is useless.
Hi,
I think this problem also arose due to the fact that so far you have used a very old theme version, and now after the update it will seem like you are using another theme. If you want to see how many updates have been made in the meantime, you can check this list -> https://tagdiv.com/newspaper/
As I said before, the tagdiv mobile theme plugin was not designed to work with shortcuts. Maybe in the version you had was the prototype from mobile theme where these issues have not yet been resolved.
Also, you can disable the mobile theme plugin on these pages or you can completely disable it and use the responsive version.
Thank you!
Yes, I’m aware of how many changes there have been. Shortcodes are very common part of any website’s architecture.
I’m wondering why some shortcodes work, and others do not?
It seems to me the new version has less functionality than before. Correct me if I’m wrong. Is there anyway to escalate the matter, as the the inability to use shortcodes represents a very clear loss of function for your end-users.
Also, are you saying there’s a way I can exclude the mobile theme from pages or posts?
Thanks for the help.
I’ve been trying to find a way to disable mobile on certain pages as you mentioned, but I can’t find a setting. If I leave the mobile editor blank, the page does not render at all.
Hello,
“I’m wondering why some shortcodes work, and others do not?” – Some shortcodes may be ignored by the system. The file that contains the code is this one -> wp-content/plugins/td-mobile-plugin/td-mobile-plugin.php I believe that you can add there some exceptions.
The new version has several options, but is restricted to shortcodes in builders. To disable the mobile theme from a post or page you need to use the Gutenberg editor, in this will be display the mobile icon -> https://i.imgur.com/CXF0g3N.png you can find more details in our guide -> https://forum.tagdiv.com/mobile-theme-introduction/
Thank you!
