Hi
Every time I access the template editing area (Cloud Templates) and check the Footer Template – Default PRO, the error shown in the image appears.
In addition, the header also appears in this template. I’m not sure it should be like that.
How could I solve this situation?
Thank you very much in advance
I have the same issue. Please help fix this ASAP.
Error at rows: 2(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Newspaper – Theme panelversion: 10.3
Cloud Library footer template for all website.
Default PRO
Hello !
Indeed there is an issue on this at the moment. You can edit the footer from the website manager as you can see here: https://www.screencast.com/t/mBuGRl9SAGa
We are sorry for the inconvenience !
Thank you !
Unable to save anything. Save option just spins.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I can’t see how to edit using the website manager as you say above. It seems I can only import what I already have – another faulty footer.
I have been having the same error, I have tried different templates but I always have the same result
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
