Problems with the new update

Posted in: Newspaper
Post count: 3

Hello,

since the new update, we have a problem with the mobile menu because the hamburger is basically dead (when i click on it nothing happens, which is a major problem for mobile users).

+ We have a plugin “Popup builder” that shows special offers to readers of the newspaper and they aren’t showing although the popup is set up correctly and worked perfectly fine before the update.

Website is: http://sloveniatimes.com

Any help ASAP would really be appreciated!

Thanks

Post count: 18283

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

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