When landing on a single post, the Author Card/Box won’t show the author profile pic until the refresh button is pressed. I tried emptying the browser cache. It doesn’t work. On the demo, it shows right away. Villex.net
By “pic” I mean the avatar. Sometimes it does not show even after multiple refreshes until you scroll up and down.
Hello !
Please make sure that your cache is cleared. For cache we recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hello !
At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Also please do not spam all the topics on this forum !
Thank you !
Thanks for your reply.
I actually installed WP Super Cache yesterday after research the issue on this forum. It did not help so I deactivated it.
After your reply today, I tried reactivating it but the site won’t allow me. I contacted WordPress.com and they said that the plugin is not compatible with their Business [hosting] Plan and discouraged its use. Here’s their information: https://wordpress.com/support/incompatible-plugins/
I also again cleared my Chrome browser cache but it’s the same. The Author photo does not show on first landing but shows up upon refreshing. I get the same result on Firefox.
Any other suggestions?
Ok. It has been resolved. The WordPress admin section has a Performance Setting called “Lazy load images.” Turning that off eliminates the delay and loads the image on landing. Dang. Thanks for your scheduled help.