Responsive issues appears when tagDiv Mobile Theme installed

Posted in: Newspaper
Post count: 7

Hello everyone,
I would like to raise a concern regarding my website. When I go to my “About Us” page in the mobile version it shows nothing. But the desktop version works properly. Can anyone tell me why this is happening? Additionally, the sub-menu pages under the “More” section are not visible on the mobile version. Can anyone tell me how to fix this issue?

Website URL: http://www.cycloto.com

Kind regards,
Khan Mohammad Imran

Here is the link for the desktop version
Desktop Version

Here is the link for the mobile version

Mobile Version

Post count: 27744

Hello,

Please note that we try to answer as many topics as possible (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 5:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/ The support hours may be affected by our nation’s legal holidays.

It seems you have the mobile theme plugin activated.
Please deactivate the plugin, tagdiv mobile theme, clear all cache.
The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can disable the mobile theme plugin on the pages from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.

Thank you!

Post count: 7

Thank you so much it worked!!

Post count: 27744

Hi,

I’m glad. Please let us know if you have other questions.

Have a great day!

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