Hello,
Please deactivate the tagDiv Composer and tagDiv Cloud Libra plugins, delete and re-install tehn again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc and after go into the theme files in those paths -> wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php and uncomment those lines of code -> https://i.imgur.com/ZbzhdAm.png -> https://i.imgur.com/HrqwKjQ.png
Thank you!
Bettina,
thank you. I changed the theme and started validating the corrections from the Google Search Console.
However, there is a big problem. Manual fixes are fine for now but when there is a theme update they will be lost. I believe that it should be included among the updates of the next upgrade just to make it definitive and fix the bug.
@bettina @anamaria In reality, I am very worried! I made the changes to “aggregateRating” and started the fix from Search Console that Google validated.
The problem is that today two new problems begin: the first concerns the missing field “review” that you had corrected with a previous update. Today it has appeared again as you can see here https://ibb.co/QDnSs08 (this error is found in “products”)
The other problem, even more serious, is the appearance of the missing field “itemReviewed” as you can see here https://ibb.co/BGtwLVP (this error is found in “snippet”)
I don’t understand where your theme is going. These are very serious errors that have a huge weight on SEO and are bound to increase without a quick fix. I trust your prompt intervention. These errors are not acceptable in the Serach Console because Google penalizes the website. So to reply to your previous message: I am very worried.
Thank you.
Hello Alex,
Can you please make a test, please disable and delete all tagDiv plugins that you have enabled and go in Newspaper > plugins and install them from there.
Please check this topic -> https://forum.tagdiv.com/topic/please-fix-the-review-schema/page/2/
Normally the problem should be fixed!
Let us know the results!
Thank you!
Hi @calin, I have already deactivated and reactivated the two newspaper plugins when I fixed the “aggregate Rating” problem. This was done a few days ago and soon after that the new problems I listed on “products” and “review snippets” started.
Also as I said in the other message in addition to the missing field “review” there is the missing field on “review snippet”, an error that I have never received (we have about 2000 reviews).
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This reply was modified 4 years by
Alex.
I tried again to disable the two newpaper plugins, I cleared the cache and I reinstalled two plugins. I went to the search console to see if I could get the fix validation started. The result is this: on “review snippet” the correction has been started while on “products” where the error is “missing field review” the validation has still been rejected as the error remains in the published articles.
I see.
Can you please make a full backup for the website and contact us via email so one of our developer can take this situation and solve it?
If you agree, please contact us via email at contact@tagdiv.com and we’ll try to resolve it as soon as possible.
Thank you for your understanding!
I also join https://search.google.com/test/rich-results/result?id=ghbJvebNg-uw1ltjg-BW5A
I did as indicated, delete and reinstall both as indicated and the problem persists.
((((( Missing field “itemReviewed” )))))))))))
Hi trebol30, for the moment to resolve this problem you’ll need to downgrade the theme to 11.5 and contact us via email, because there need to be an extra code added in some theme files. Also, please do a full backup for your website!
Thank you for your understanding!
While we await the next release with a fix for the above, I’d like to ask a related question:
In the theme panel, should Enable Article Schema be turned on or off?
The official description states “You can deactivate this, when you use an SEO plugin that comes with its own markups.” If a user has a third-party plugin such as Yoast or RankMath, is there a downside to leaving the theme schema on? Don’t quite understand the permutations and would appreciate some clarification.
Hello
We fixed the problem, please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
Thank you!
No entiendo por qué afirmas Anamaria que esto está solucionado haciendo eso, cuando no es para nada así. https://search.google.com/test/rich-results/result?id=XZOy8EhsGr5AGoYFM6rijA
I have already done its steps twice: deactivate, delete and reinstall tagDiv Composer from Newspaper plugins.
They are fuck… me all the positioning of the web.
Between the mess of the reviews by the theme and composer + 218MG in the backend with no solutions ( https://forum.tagdiv.com/topic/peak-memory-usage/ ). Step forward as a CPT, it’s three steps back on everything else.
Hello!
We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Has there been an update on how review schema has progressed?
We were seeing Google pick up review ratings correctly for a while, but it seems to have stopped working again following recent updates. We do have ‘Reviews System’ disabled in the theme admin panel as we don’t have a need for user reviews, but I presume this wouldn’t affect schema.
Hello!
Yes. Please check our changelog: https://tagdiv.com/newspaper/.
If you still have an issue with schema, then please contact us via email, and we will help you.
Thank you!
