Hello tagdiv team,
i need help.
Safari web and mobile doesn’t show my images. I use ewwww images optimizer and cloudflare.
How i fix it? Note: some people see our images. Some people doesn’t…
For example: https://www.savunmahatti.com/hava-savunma/pakistan-basbakani-sahid-hakan-abbasi-istanbulda-atak-helikopteri-ile-uctu.html
Example ss1: https://cdn.pbrd.co/images/GQfnzaJ.png
Example ss2: https://cdn.pbrd.co/images/GQfnKDr.png
I try convert jpg image to png and it works some post. But some doesn’t
For example: https://www.savunmahatti.com/hava-savunma/tusas-yeni-iha-uzerinde-calisiyor.html
how i fix generally ? can you help me
Hi,
We have inspected the website and some posts on Safari, but the featured image and other post content images seem to be displayed at the moment. It could have been a temporary issue with Cloudflare. If you have configured it according to the documentation, there should be no problem
– https://forum.tagdiv.com/cloudflare-cdn/
Check all the plugin settings and configurations made, the theme is fully tested with the Safari browser and works properly by default.
Thanks
Hello thank you for your reply.
I try cloud flare options with your guide. But in safari browser i don’t see module images and ect.
For example: I don’t see social media icon on safari. Look at this image: https://cdn.pbrd.co/images/GQzkooY.png
and my website: http://www.savunmahatti.com
can you help me?
Hi,
It could be related to the webp format that Cloudflare delivers the images in. There could be issues with Safari
– https://www.screencast.com/t/5ZTcqcBnAO
Try disabling that option and purge the cache, then check the results
– https://blog.cloudflare.com/a-very-webp-new-year-from-cloudflare/
– https://support.cloudflare.com/hc/en-us/articles/200169246-How-do-I-purge-my-cache-
Thanks
Hi simon,
When I checked what they said, I noticed it was not a Webp format visual. I know the Safari browser does not support it. But there is no WebP image on the site. For example: https://cdn.pbrd.co/images/GQPzXET.png
Although the image formats are all .jpg, the images do not appear.
Hi,
We have tested the website on the Safari browser again, there is no problem with the images on the homepage, or the post pages
– https://www.screencast.com/t/UFEzOL02
Please try clearing the cache in the browser you are using to test, or try on a different computer. It could be a local issue since everything is displayed properly on our end, using latest Safari version.
Thanks
