Clicking around I just realized that:
– The search function using the magnifying ikon does not work, either on mobile or desktop. Nothing happens when I press the icon https://www.ladiesabroad.se/
– On mobile also the menu (hamburger) does not work, nothing happens
– My Interactive Maps do not load at all https://www.ladiesabroad.se/besokta-lander.html
I have tried to inactivate the plugins one by one, it did not help.
It can have been like this for a while; I do not often use those functions/pages myself. It might be other features that do not work as well, but I have not found them yet.
Any suggestions?
Hello!
Do you use the Header live search element?
Make sure this option is enabled: https://app.screencast.com/tsqGya8uhcdGp
Click on that hamburger menu and choose a menu in the mobile viewport: https://prnt.sc/KM1WiaiJlPSD
How did you add the maps? Here is the guide: https://forum.tagdiv.com/use-google-maps-api/
Thank you!
I have had the same Newspaper installation for eight years, every problem mentioned in this post worked fine when I last checked about three mounts ago. I have not done any configurations or changes since that, nor installed any new plugins. Only updated WP, theme and existing plugins.
– From what I know I don´t use Header live search element, if I do I have been doing so for years and the problem whith the search occurd only recently. What I am refering to is the usual magnifying icon on the same row as the menu on desktop, where nothing happens when I click on it.
– The Show Mobile Menu is enabled, and have been so for years. The hamburger is visible on mobile, but nothing happens when it is clicked.
– When I write Interactive World Maps, I mean the plugin named so https://codecanyon.net/item/interactive-world-maps/2874264. Sorry If I was unclear, since it is within the same family I thought it would be understood. Not Google Maps. The maps have worked for me for years, but dont show anymore.
Since I have not changed anything myself, I asumed it one of the plugins causing it all, but as I wrote in my original post I have tried to inactivate them one by one without any luck.
Hello!
Strange. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
