Hi, I just updated Newspaper to version 12, and two of the four required plugins have failed to install and are no longer updated. Only the tagdivd composer and tagdiv clud library plugins are updated. This has caused my website to lose the header logo, and in the AMP version the photographs do not appear and everything appears out of square. I have tried to go back to version 11.5.1 and those two plugins are still not updated. I am very worried and I don’t know what to do. Thanks.
The new version 12 has conflicted with my AMP plugin and wrecked the entire AMP version. I would like to be able to go back to a previous version, but when I try to go back to the previous version, the problems are not fixed.
Hi,
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer.
Thank you!
Thank you very much for your reply Anamaria. The problem is that when I go back to version 11.5.1 everything is still wrong. What do I do? Do I go back to version 11.5.1 even if everything is still wrong and manually update to 12?
And another different problem is the problem with the header. How can I solve it? I’m a bit lost. Thank you very much.
The problem I see is that the Official AMP plugin for WP is activated but when I go to the theme panel, the mobile version menu does not appear at the bottom in the “plugins’ settings” section
Sorry Anamaria. I have taken advantage of this problem to remove the AMP version of my website. The AMP versions no longer contribute much and it is more important to focus on the Core Web Vitals.
The only problem I would have now is the header. Instead of my logo, the name of the blog would appear. I also get this message. “We have detected new content type(s) tdc-review, tdc-review-email, you might want to check the settings of the title and meta page and the sitemap”. Could you help me to solve the problem so that the logo appears in the header? Thanks
Hi,
Did you resolved the problem with the theme update to Newspaper v12?
For the mobile logo just check if you are using the mobile theme plugin, if you do then set the logo here -> https://i.imgur.com/ivsu6WY.png if is the responsive version and you have a cloud header use the tagDiv Composer -> https://i.imgur.com/nm6pBVJ.png and in case that you are using the mobile page template edit it with tagDiv Composer and translate the header -> https://i.imgur.com/vVWlGOD.jpg -> https://i.imgur.com/8ybGHah.png
I hope this will help you!
Hi, I solved the problem by removing the AMP version. Now the only error is that the header does not show the logo, only the name of the blog. This is the link.
https://viajeconpablo.com/
But it does not appear on mobile or desktop.
What could be the problem? Thanks
Hello,
Please check if you have assigned a cloud header -> https://i.imgur.com/FiBFWZz.png
Thank you!
Hi, I have already selected the Header Template Default PRO and what I get is this: the duplicated menu at the top and bottom, your logo and the name of my blog.
https://viajeconpablo.com/wp-content/uploads/2022/10/menu-error.jpg
I really don’t understand why I’m having so many problems updating to version 12. Version 12 has broken the AMP, it has broken the header and it has also changed the font of my H1, H2 titles… I don’t understand that a version change causes so many problems. I need some help.
Hello,
Please contact us via email at contact@tagdiv.com and please provide wp-admin access and those details. We’ll check it as soon as possible.
Thank you!
Thank you very much, I will do so
