Hello
I am trying to get some help from you guys and I’m finding even more issues and the old requests have been shoved of as if they don’t exist
I’m not sure what to do to get help as we are now stuck and may just have to switch to old theme before we find a solution with a new theme.
We like the theme but these issues reported by others too are really of concern and I hope we can get some information if they will be looked into or not
PS; please dont’t say to deactivate plugins etc as it has already been done and doesnt solve the issue
1: Images do not load when lazy load is on, you said its javascript error, we have dozens of people experiencing the same thing and only solution we found was to turn off lazyload which only fixes images issues, and only solutuion that was better was to downgrade visual composer.
I believe you say its compaitble with visual composer, so are you looking into this or not?
2: Speed has always been an issue with the theme compared to others. We have switched to 3 others before, its just that we like your menu more than anything. We have followed your suggestions aboyut speed and even use https and cdn but we see significant bounce rate and google analytics is really not cool. Other themes have worked way better with minimum issues… Is there something you can look at or you still leave it up to our guess work?
3. After turning mobile theme on, we discovered this in our webmaster tools
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
What is the solution? how do we tag these as they are not visible in websmaster tools
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4. The mobile theme is not actually any faster either? so what’s holding it back… I know this is a vague question, but what I want to know is if you will look at our site to see as we are loosing traffic and so much bounce rate right from day one. I pasted all my stats to see and even you said it will stabilize it’s been almost a month and things are getting worse
I do hope to get a reply with solutions more than disable plugins and see speed test solution all that has been done, and nothing really works. I just feel I am trying to hold on to hoe that this is the best theme but am I wasting my time?
ohh… also after downgrading visual composer, we can no longer see the editor in edit page, which is understandable being and older version, but the new version doesnt work with your theme
Hi ecase,
I’m just a user here, maybe I can help a bit whilst you wait for official support.
Whether the images load or not, I would leave the lazyload option disabled, it is just an animation for the theme and not a true lazy load function. For true lazy loading I use BJ lazy load plugin. (Keep in mind it is not recommended by tagdiv) Now you can use the current version of visual composer.
Can you give a link to your website? I will check what speed issues you are having
thanks
apprreciate soem positive help
I’m going to make a sabndbox for testing as well
here’s the url https://goo.gl/5Ky1dl
… I’ve played around with many settings at the moment I am yet to connect back the keycdn , ‘m using imagify on it right now and the rest of the settings weill be basic for now just for us to see wh\at we can do as
Thanks
and hopefully the team can tae some time to address other issues
I took a look…
My initial thoughts… Damn! That is a big website! and I really don’t want to f it up… It’s a very good looking site and interesting too…
It appears what is slowing down your site the most is the images. About 30% of the page/post sizes is the logo which is 500kb… appearing on all your posts and pages.
After running your website at google pagespeed insights you will see a link for optimized resources for your site at the bottom. I downloaded them and the optimized logo from Google is only 10 kb. And the logo looks to be the same quality and clarity as the large size one on the site.
As you likely know bigger pages equals longer load times.
For the rest of your images, it would be good to optimize them using an image optimizer plugin such as ewww image optimizer. After that you would need to regenerate the thumbnails using regenerate thumbnails plugin for the images to display correctly. I am a bit wary in this advice though as you have many images and it will take very long.
At gtmetrix.com the site scores very low for “remove query strings from static resources”
The code I am using on my site to score 100 for this adding the code below to functions.php
function _remove_script_version( $src ){
$parts = explode( ‘?ver’, $src );
return $parts[0];
}
add_filter( ‘script_loader_src’, ‘_remove_script_version’, 15, 1 );
add_filter( ‘style_loader_src’, ‘_remove_script_version’, 15, 1 );
Your site generates a lot of requests to load… (109)
I think many of those requests are due to your site calling youtube for the thumbnails used on the videos. You should look to have the thumbnails on your website for the videos, then your site won’t have to wait for youtube to send them. I am using ARVE plugin on my site to do this, BJ Lazy Load also does this but ARVE looks better.
I highly reccommend you get a second opinion on my suggestions incase something goes wrong. How long does it take to backup such a big site?
Hope it goes well… That sandbox sounds good… If all else fail give autoptimize plugin a shot. Be advised when it works it does wonders, when it doesn’t it can cause a lot of headaches.
Good luck 🙂
Thank you Jessie, really appreciate the effort… it is most welcomed
Firstly I’m not sure what’s up with that logo, I know I have changed it, to make sure it’s gone I just went ahead to rename it and upload it afresh, seems it got stuck on Google reading even if I changed it. But it’s sorted now… Good catch
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I tried this script in the past but it keeps breaking my site… I cant remember I think in one of my settings I got this sorted with a plugin, can’t remember now as I have been trying different settings to get this theme to work
function _remove_script_version( $src ){
$parts = explode( ‘?ver’, $src );
return $parts[0];
}
add_filter( ‘script_loader_src’, ‘_remove_script_version’, 15, 1 );
add_filter( ‘style_loader_src’, ‘_remove_script_version’, 15, 1 );
===================
I’ve just added imagify on it and it’s running, lets see what it can do
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I’ve also added back our keycdn, and it does seem faster, but still not exciting google because of images
We have been able to reduce and compress some of the css, please test and see the settings I put back
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What bugs me is that this is the third theme we are changing over time, and this is the only one that has this much issues:( and hardest to optimize
I hope they still address other issues as I see honestly no supprort from them which makes me concerned
Hello,
1. We are not aware of any compatibility issues between the visual composer plugin and our theme. The js errors originate from an external source. That is why I suggested disabling plugins as they are the number one reason for js errors. This is not always the case though as js optimization and minification can also affect the theme js. A custom code as well or the child theme also if it’s not been updated properly. We assure you that visual composer is fully compatible with our theme as we are the ones providing it. It goes through rigorous tests before release. If you still cannot identify the source of the issue Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
2. As for the page speed I recommend using this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
3. Please make sure you turn on the author and date for posts. Google structure data requires an author and date to be present on each post. That is why you see the errors.
4. If the mobile theme is not working well for you, you can simply disable it and use the standard responsive version of the theme.
Thank you!
Starting with point 3: The error warning started happening right when I activated mobile theme
4. I purchased the theme for speed, our alexa has really been falling drastically since install, we have noticed that the menu takes some time to load , its like it has a delayed animation.. This happens on your demo too. It thenm works fine after first load, but when you move to next page it struggles to load again. So if now if mobile isn’t faster, what will make the main site faster
2, we have optimized it accordingly and even added imagify, keycdn but the issue still persist , can you have a look? Please note that this is not a new site, it’s very old and has a history, and loads of visitors and has other thems changed. I am trying to resolve this with you, if you will take the time to see, but it just seems the speed issue is really a problem,
I’ll contact you with you with login
Hello,
3. And did you enble post author and date on your site? we are not getting any errors ion the structure data tool
4. Unfortunately there is little to be done about the menu loading. SOme browsers will load the menu slower such as firefox or ie 10-
You can try to use just a background color for your menu and not an image as images tend to load slower than colors.
2. Please provide a link to your site and I will take a look at the speed test.
Thank you!
here’s the url https://goo.gl/5Ky1dl
Yes enabled
When I turn of the mobile then no errors in google as it can be tagged but with mobile theme on seems it has different structure
Basically 85% of our traffic is from mobile. And most on slow connection and we have huge competition too so load speed of menu and others is an issue affecting us immediately as we switched theme. So please understand our position.
It is a 90 year old company with a history
Have a look and see what is the best option you can give as we are really trying not to switch to another theme
hi have use this theme for image site but facing problem with page speed. when i check google page speed test it shows me to optimize all my images. but my images are in medium sizes. check this http://bit.ly/2jKxZuZ .. i have an issue with all image sizes. i want to set all in same size.. on related posts it shows different sizes how can i fix that? you may check my post here http://bit.ly/2kHn4Cq i have regenerate images but can’t work for it.. and i have used in function php this code add_filter( ‘jpeg_quality’, create_function(’’, ‘return 50;’ ) ); but page speed still mess
Hello,
Please everyone open a new topic as posting in such a way will only delay the answers as we answer from oldest to
newest and each new post will make this thread fresher and delay the answer.
@ecase, please contact us via email and provide a link to your site and wp admin so we can inspect it and test it for ourselves in structure data and see where these issues are comming from
@sadiadds, please use the official page speed guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
Thank you!
ecase, your traffic loss isn’t being caused by the theme. It’s being caused by whatever you are doing in your social channels and offline marketing. Your traffic from search only accounts for 22% of your traffic.
You are comparing your traffic to December, but that was an abnormal month for you at nearly double previous months.
You should compare your December analytics data to October, that will tell you what your problems are.
