When I access the Theme Panel and try to make changes, I get a continuous load once I select “Save Settings.” I have tried clearing cache settings, deactivating plugins, but the problem persists.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
I have confirmed. All the icons in “System Settings” are green, too. The error is still occurring. I’m unable to save any settings.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
I emailed – can you keep me posted? Haven’t heard anything from the team yet.
Hello !
Please let us know what your e-mail address is in order to check your e-mail.
Thank you !
