Share button not work with facebook page.

Posted in: Newsmag
Post count: 2

The share button does not work when sharing to a Facebook Page, but works normally when sharing to a personal profile feed.

Post count: 9544

Yes, not theme related. This issue has been ongoing the past month. FB seems to go into a “spiral” of nothing once ‘create post’ share window pops up when trying to share to business page. This affects all themes and share plugins.

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Hello,
If the share button works when you post to your personal Facebook profile, but not when you try to share to a Facebook page, there are a few situations. It could be a problem with Facebook itself, which after the latest updates has now changed and has other specific requirements to be able to share to a Facebook page. Our developers have been informed about this situation and it remains to monitor the new implementations from Facebook and see if anything can be done to fix this unpleasant situation (it may require extra permissions and extra APIs for the Facebook page).
Thank you!

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Hi bonaresdigital, I se that you have og:image, so the implementation from our guide has been already made – https://forum.tagdiv.com/facebook-share/
Also, you can check your website links using this tool -> https://cards-dev.twitter.com/validator
-> https://developers.facebook.com/tools/debug/
Thank you!

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buenas noches, he realizado todos los pasos y sigue sin funcionar ni Facebook ni tampoco Twitter.

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Hi,
Did you use the above tools to see if the share on facebook and Twitter are ok?
Here is another similar guide – How to Fix Facebook Incorrect Thumbnail Issue in WordPress

Thank you!

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As noted previously, share buttons work for sharing to a personal account, but have not worked for several weeks now when sharing to a company/business “page.” This is change in how FB works, and not theme related in any way. If you have proper open graph tags, sharing will work to personal accounts on FB.

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comprobado todo, el problema es de la plantilla.

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Theme does not manage ‘addthis’ sharing plugin.

Also you have numerous console errors

cw.addthis.com/t.gif?pid=88&pidt=0&pdid=9200e562-b557-4fd0-a844-9abbd3d94730&cu=https%3A%2F%2Fpxl.connexity.net%2Fc%2Fcse%3Fa%3DR%26A%3D1e9%26D%3D4c7f%26V%3De%26I0k%3Dptnrid%26I0v%3D9200e562-b557-4fd0-a844-9abbd3d94730%26Z%3Dhttps%253A%252F%252Fp.truefitcorp.com%252Ft%253Fprovider_id%253D9200e562-b557-4fd0-a844-9abbd3d94730%2526provider%253Dtowerdata:1

GET https://cw.addthis.com/t.gif?pid=88&pidt=0&pdid=9200e562-b557-4fd0-a844-9abbd3d94730&cu=https%3A%2F%2Fpxl.connexity.net%2Fc%2Fcse%3Fa%3DR%26A%3D1e9%26D%3D4c7f%26V%3De%26I0k%3Dptnrid%26I0v%3D9200e562-b557-4fd0-a844-9abbd3d94730%26Z%3Dhttps%253A%252F%252Fp.truefitcorp.com%252Ft%253Fprovider_id%253D9200e562-b557-4fd0-a844-9abbd3d94730%2526provider%253Dtowerdata net::ERR_NAME_NOT_RESOLVED
Image
hemEgress @ t_.htm?ver=1.1814.994&cid=c026&cls=sync:1
jsLib.onload @ t_.htm?ver=1.1814.994&cid=c026&cls=sync:1
script
onload @ t_.htm?ver=1.1814.994&cid=c026&cls=sync:1
script @ t_.js?cid=c026&cls=sync:2
fe @ t_.js?cid=c026&cls=sync:2
(anonymous) @ t_.js?cid=c026&cls=sync:2
setTimeout
fe @ t_.js?cid=c026&cls=sync:2
(anonymous) @ t_.js?cid=c026&cls=sync:2Understand this error
cw.addthis.com/t.gif?pid=88&pidt=0&pdid=9200e562-b557-4fd0-a844-9abbd3d94730&cu=https%3A%2F%2Fpxl.connexity.net%2Fc%2Fcse%3Fa%3DR%26A%3D1e9%26D%3D4c7f%26V%3De%26I0k%3Dptnrid%26I0v%3D9200e562-b557-4fd0-a844-9abbd3d94730%26Z%3Dhttps%253A%252F%252Fp.truefitcorp.com%252Ft%253Fprovider_id%253D9200e562-b557-4fd0-a844-9abbd3d94730%2526provider%253Dtowerdata:1

GET https://cw.addthis.com/t.gif?pid=88&pidt=0&pdid=9200e562-b557-4fd0-a844-9abbd3d94730&cu=https%3A%2F%2Fpxl.connexity.net%2Fc%2Fcse%3Fa%3DR%26A%3D1e9%26D%3D4c7f%26V%3De%26I0k%3Dptnrid%26I0v%3D9200e562-b557-4fd0-a844-9abbd3d94730%26Z%3Dhttps%253A%252F%252Fp.truefitcorp.com%252Ft%253Fprovider_id%253D9200e562-b557-4fd0-a844-9abbd3d94730%2526provider%253Dtowerdata net::ERR_NAME_NOT_RESOLVED

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Hi bonaresdigital,
If you consider that the problem is related to the theme share, then what can be done is to use a share plugin and see if the problem is resolved.
Thank you!

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Buenas tardes, que plugin me recomiendas?

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No plugin will share posts to FB business ‘pages’ at the moment. It’s an issue with FB.

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Hi bonaresdigital,
I’m sorry I can’t recommend a specific plugin, as I haven’t had the chance to test any myself. You might want to try a few different ones to see which works best for sharing articles on Facebook. Maybe one of them offers a solution for share posts to FB business pages.
Thank you!

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