Hi
it is not possible to add products to shopping cart after I installed mobile theme. I urgently need help as my site is live now and constantly has people trying to add to basket.
What may be the issue?
Maria
Hello Maria,
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin.
Thank you!
Hi
I did everything correct with the mobile theme. The shoppingcart is not active and showing with the mobile theme.
And you did not answer my question, please read it again, why is the shoppindcart not showing after turning on mobile theme?
Maria
Hello,
As I said above, on mobile theme, you cannot add shortcodes, only text in the mobile editor; please check the documentation.
So, if you want to have the functionality on the desktop, you have to deactivate the mobile theme plugin because it has a standard structure for posts/pages.
Thank you!
Hi
I just figured out the solution and must say your explanation could have been better.
The solution:
on page editor you have 2 versions:
1 version form editing shortcode for desktop versions
1 version foir editing shortcode for mobile version
I was not aware of the mobile version shortcode had to be on the mobile version below the desktop version. But I figured out myself that the solution was horribly simple.
Maria
