Hi
https://www.dropbox.com/s/qm1e0g4m4nb7we9/Screenshot%202017-03-21%2010.53.24.png?dl=0
The sidebar from our site has gone, you can see from the screenshot the content is loaded but the sidebar doesn’t appear like it used to. Its set up on visual composer as a sidebar not on the main settings. The page is now full width and its just not loading.
Any ideas? Its the latest version of the theme and wordpress.
http://www.mobilepaymentsworld.com
Thanks,
Adam
Hi,
Please try as a test to disable all your plugins except Visual composer, clear the cache, then check to see if the problem is still there. Also if you are using a child theme please switch to the main theme to rule this out. Please let us know how it goes.
Thanks
Worked it out – for some unknown reason, all the widgets were made inactive. Dragging the widgets back into the sidebar has re-established the sidebar. Annoying but fixed for the time being as long as whatever caused the widgets to become inactive in the first place doesn’t occur again.
Hi – I’ve turned off the plugins like you suggested but it hasn’t worked – this issue happened before i updated to the latest version of the theme.
Can you please help me out with it?
Adam
Same here! The sidebar is placed BELOW the posts after latest update of theme. Disabled all plugins except VC but the problem is still there! HELP!! OK on start page but all posts is fucked up
Hi,
@adamatpaymentscm.com and @Stefan Please try to reinstall your theme using this method – https://forum.tagdiv.com/install-via-ftp/ and install only the plugins provided in the theme package. Also deactivate any child theme you are using, because some elements from the theme may have been subject to change and it could interfere with the functionality.
Thanks
