Hi!
On almost all page designs the sidebar goes down below comments section instead of being on the right or left hand side.
Can you advise what needs to be done?
An example link is here: https://jakaoferta.pl/jak-sprawdzic-zasieg-sieci-w-dowolnym-miejscu/
Piotr
Hi guys, can anyone help me please? I can see many questions are answered, but mine was left off.
I am not using any third party plugin for the sidebar.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
I’ve checked the requirements and they are ok. Turning on and off of the caching plugins did not help.
I need other plugins to work on my website, since they take care of different things than layout.
The suggested solution did not help. I don’t have any child themes installed.
Hi,
From what I can see the HTML of the post template is wrong for some reason. The sidebar is included in the post content column, which is wrong.
Does this happen for all posts?
Does it happen if you change the post template?
Does it happen if you use a different sidebar?
If you already tried these and it is the same, please provide admin login by email (in the email you have sent us if possible) and I will take a closer look.
Thank you!
Hi Simon,
I have just added th contact email as administrator to the website. Let me know if you received invitation from my website and you got the password?
I have checked this on various page templates and I think it worked only on one of them, where the picture was small and included in the text area. Otherwise, even on template I have downloaded additionally, I see the same problem. All the posts are affected.
Different sidebar works the same unfortunately.
Hi,
I have checked the email, besides the email you have sent us previously, in which I have replied, I did not find others. Please provide an admin user for the website in the same email if possible. That will be easier and faster. Let me know and I will check as soon as possible.
Thank you!
Hi,
Just sent the email, should come from jakaoferta.pl domain.
We received your email and we’ll continue this problem on email!
Thank you!
