For the last month or so we have had some issues with the sidebar banners. For some reason, they can open up to 10 pages if you just scroll around on the specific page. It is not the code in the banners for sure because the code in each sidebar widget is different from advertiser to advertiser. It is typically banners inserted by iframe or javascript.
Example: https://7.dk/holger-rune-live-stream/ If you scroll up and down on the page etc. suddenly out of the blue after a while the browser will open 10 pages in 10 new windows per sidebar banner with the link from the sidebar. So in this case it will open 20 new windows because there are two sidebar banners.
It’s not related to the specific advertiser on this page because it also happens with other banners/advertisers on other pages. It should be related to the sidebar banners somehow. The banners are inserted either as iframe or javascript.
Anything you have heard about before? I also get an error in connection with “td_block_15_widget” so the sidebar is really not working properly. Does the block_15 widget not work anymore?
Hi,
We recommend now creating a sidebar like this
Also, I have checked but for me, this issue with the scroll doesn’t appears also, the error doesn’t appear -> https://i.imgur.com/xR2eJKh.png . Can you try to use another browser?
Thank you!
Hi Anamaria,
Thanks for getting back to me.
Do you mean that you don’t recommend creating a sidebar like that? (“not” is “now” in your reply)
Why is that? I am using the HTML widget and it should work – and it did before. How do you recommend creating such a sidebar then?
The reason why you probably don’t see it, is because you have a popup-blocker in Google Chrome – I have deactivated the blocker. The problem also exists in Safari.
Thanks.
Hi,
Sorry, seems the link wasn’t added -> https://forum.tagdiv.com/sidebars-tutorial/
I don’t have any extension for popup-blocker, I checked on more browsers -> https://www.screencast.com/t/KJp6IbjcgU -> https://i.imgur.com/V5AYKIU.png
You can do a test using a default theme.
Thank you!
Hi again, Anamaria
The thing is that the banners could be blocked in the country where you are located (its gambling and they can be GEO-blocked)- because on the first page, you don’t even see the two banners.
Anyways, I managed to trigger the launch of 20 new windows. I couldn’t trigger the issue on the first page but then I managed with the tennis live stream page. Please see this video:
https://tempclip.com/f58a3yyj1Jcpm2V/watch
I have to stress that I don’t click the banners. Secondly, the strange part is that it is 10 windows per banner. So this time it was 20 windows.
Strange isn’t it?
Hi,
If you use a plugin to add these banners, then maybe this interferes with the theme.
The theme doesn’t have an option like that, you have a code or some settings.
Also, please check this topic https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/
Thank you!
Hi Anamaria,
Just to be clear – we are using the HTML widget that is provided by the theme. Nothing else. That is why I am asking you if there is a bug in the software.
How are we supposed to create 15 different sidebars if we can’t do it like this? We cant create a new sidebar for every page on the website. When creating a new post we just have to choose an existing sidebar – and that’s it. Using the tagdiv composer to create a sidebar manually for a page is not an option because they can’t be used by other pages (as far as I understand).
It used to work but apparently not anymore.
By the way – We have acquired three licenses through the years so we would honestly expect you to be a bit more eager to find a solution. Your last answer for instance doesn’t add any value – we are running version 12.3.1.
Hi,
If I can’t see the ads, I can’t investigate.
Also, this is for all versions, so please check the files.
Thank you!
Hi Anamaria,
That is because the banners are geo-blocked. You can see that on the clip you sent me. I have just tested through a VPN various different countries and yes, the banners are geo-blocked in some countries. If you jump on a VPN and choose Denmark, Germany or most other countries you will be able to see the banner.
Hi,
We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.
Thank you!
