Single post template not customizable

Posted in: Newspaper
Post count: 30

Hello,

Please read this conversation and then below one : https://prnt.sc/Tjjd89mP2hig

We have these templates modified in the child theme: https://prnt.sc/OpT5u3stWyTH So now you can see this is the current page which I want to modify with new design: https://wordpress-745984-2533952.cloudwaysapps.com/deepika-padukone-feeling-better-after-being-rushed-to-hospital/

So let me know what can I do? The post template settings are selected to “Style1” and when I try to edit single_template_1.php file, it is not reflecting anything. So let me know.

Thanks.

  • This topic was modified 3 years by lbaddhan.
Post count: 21065

Hello @lbaddhan!

These templates can not be edited with the tagdiv Composer.
We suggest customizing the old templates with child themes or setting them with the help of the theme panel settings.
Please note that the custom code requires custom work, which is not covered by the support team.
The easier method is to build your own single cloud post template without any custom code help by importing a blank template (in order to make it editable with the Composer): https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ -> https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Post count: 30

Hello,

You’re getting me wrong.
See I have a child theme. This single_template_1.php file is modified in child theme. Moreover, it represents “Style1” in the Theme panel > Post settings.

So it was available to edit these files earlier. But it is not modifying anything now and not reflecting it on frontend.

Thanks.

  • This reply was modified 3 years by lbaddhan.
Post count: 21065

Hello @lbaddhan!

We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 30

Hello,
My mobile menu is not opening.

Can you please check? Locate_template() function still works with new version?? Can it cause an issue?

Post count: 21065

Hello @lbaddhan!

Please continue the discussion via email.

Thank you for understanding!

Post count: 30

Didn’t receive any reply from you for my last email.

Post count: 21065

Hello @lbaddhan!

My colleague replied to you.
Please be patient! We will try to reply again and help you as soon as possible!
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Post count: 30

Hello,
I didn’t receive any reply after 16th Nov.

Post count: 21065

Hello @lbaddhan!

Please be patient!

Thank you!

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