Site blank after upgrade 1.6 to 1.7
I sent the files and the blank site
Same here.
Stopped NginX
Delete Theme folder
Uploaded new version
CHOWN folder
Start Nginx
Blank
My site is blank yet
how to fix this?
I am using windows server
Ours is blank too. Hosted on WP Engine….
If the version of Visual Composer updated you need to completely delete that folder and upload new one. I will be doing this myself in a couple of hours.
Try my upgrade guide; as that has always worked for me on some our “peskier” sites.
Crhis
I need remove Visual Composer and upload again ?
Only this?
Hi,
Please try this: Remove Visual Composer plugin and all tagDiv plugins and see if works. Then install them again.
We have tested the update and works fine on our side, no blank screen 😐
Marius
When you remove Visual Composer The configurations not crash after this?
No, The visual composer doesn’t affect the configuration. Just remove it and install the new version.
Ok
I am follow your instruction
tks
Tried
– Stop NGINX
– Delete JS Composer + Tagdiv speed booster + Theme folder
– Upload 1.7
– CHOWN
– Start NGINX
Result still blank site 🙁
Hi,
@recordere.dk can you provide a log from your server? Or can you give us FTP access to take a look? Send the details via email at contact@tagdiv.com
Thanks!
same here!
I will be trying the upgrade in a little while once I have some free time to make our various customization changes and then do the uploads via FTP.
On one site I recently did an “in place” upgrade where I had no users logged in, and was surprised it worked going from 1.4 to 1.6.
But will update my own upgrade (mis)adventure when I get there today for anybody interested. My usual issue with forgetting to turn OFF all the plugins, and turning off the mod_pagespeed FIRST ..
Hi.
I will send you info. I’m just in the process of restore the server – Since the theme update #€”# up.
It’s a test server so no panic 🙂
/Jens
Hi,
We have submitted a fixed version right now, and is in the themeforest queued. We will announce you when is up.
I tried removing VC and Tag Div plugins, updating them first too. Still the same result…
The update is live, please download the theme again from themeforest and make the update.
Please let me know if works.
I have sent you the info.
Feel free to disable / delete plugins.
I can restore snapshot again if needed.
/Jens
new update works! Thank You
New update also worked here.
Could you please enlighten us, what the problem was.
Hi,
@recordere.dk i see that your site works now, see here: http://screencast.com/t/pTmHloM6w
I get this notice in my wp-admin and across the whole site: “Please update your [tagDiv social counter] Plugin!” Also need to reinstall stuff?
Look
I did this
Remove visual composer
overwrite theme files
blank yet!
You guys have the worst track record for theme updates. It’s never smooth and very frustrating.
