Site Break after theme update

Posted in: Newspaper
Post count: 13
liliaf
#482692
Aug 1, 2023 at 2:17 am

I recently updated the theme as recommended and it ended up breaking the site vypeplusok.com. At least two of my plugins from tagDiv (cloud library and composer) were not installed and all my theme panel settings were erased. I had to rollback the site to an earlier version. Please take a backup of my site and update the theme to see for yourself.

  • This topic was modified 3 years by liliaf.
Post count: 27744
Anamaria
#482703
Aug 1, 2023 at 8:29 am

Hi,

My recommendation is that before updating the theme to make a full backup for the database and current website, disbale the extra plugins during the update process, after that update the theme manually – https://forum.tagdiv.com/how-to-update-the-theme-2/ (after the theme update, make sure that the needed plugins are installed, like tagDiv Composer, maybe tagDiv Standard Pack and tagDiv Cloud Library).
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

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