Site breaks when I try to change a customised element

Posted in: Newspaper
Post count: 79

Hi guys

I run a modified version of Live News PRO (which Bogden modified for me as part of your theme customisation service) – my website is https://moviesgamesandtech.com

I wanted to change the Twitter account and YouTube account details that appear on each page in a Stay Connected box on the top right hand side on the homepage and on each page. I think you guys may have hard coded the addresses in.

If I try to use composer to change the account names and then save the template it breaks the site and gives me an error. Then I need to recover the site to correct it.

Are you able to take a look please and advise?

many thanks

Andrew

Post count: 35449

Hi,
I think that you are referring to this – https://i.imgur.com/XCkdKL4.png this can be done using tagDiv Composer and setting the id of social – https://i.imgur.com/DyRiS8z.png https://forum.tagdiv.com/tagdiv-social-counter-intro/
Thank you!

Post count: 79

Thanks Calin

I hats exactly what I tried that then breaks the site. When I change them in composer the subscribers/follower count goes to zero and then when I try to visit the site outside of the editor the site is complete broken and won’t load anything

Thanks Andrew

Post count: 35449

Hi,
If you want, we can take a look. For this, please make a full backup of your website, and please contact us via email at contact@tagdiv.com, and please provide WP-Admin access to investigate the situation. We’ll check it as soon as we can.
Thank you!

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