Site broken after updating to 11.3.1

Posted in: Newspaper
Post count: 7
nathanresource
#420939
Oct 25, 2021 at 1:42 pm

Hi i updated my website to newspaper 11.3.1 and now it had broken all the pages that used Tagdiv
please see screen

why did this happen? how can I fix it?

screenshot

Post count: 27744
Anamaria
#420963
Oct 25, 2021 at 3:33 pm

Hello,

Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
Also, seems you use big grid block from tagDiv Standard Pack.

Thank you!

Post count: 7
nathanresource
#421000
Oct 25, 2021 at 6:43 pm

Thanks Anamaria,
they were all activated – I had to roll my site back to previous.
I do want to update again, but don’t now why this happened.

Post count: 27744
Anamaria
#421047
Oct 26, 2021 at 9:14 am

Hello,

That shortcode that appears is because you use a block from tagDiv Standard Pack, and after the update seems that the plugin is not activated, that’s why I said to make sure you have that plugin activated.
Also, please check this article about how you can update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

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