Site down Need help.

Posted in: Newspaper
Post count: 15

I just moved back over to the Newspaper theme and I’m now getting errors in my error log and the td-composer doesn’t save. The save button just spins.

Please contact me as soon as possible.

Post count: 18283

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 15

I have verified that all requirements have been met. Also, I have tried deactivating plugins that could be an issue.. can you log in and check things out?

Post count: 18283

Hello !

I would like to take a look. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Post count: 15

Email sent.

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