Site shows blank sometimes.

Posted in: Newsmag
Post count: 53

Hi,

Some times my site only shows header. All the items below header just shows blank page. Only header shows up. It only happens to the homepage. Other pages, categories works fine. I am using w3total cache. Is there any caching issue or its a theme problem? Because when I use to change theme everything works fine. I happened 3 times till now. Today also this problem happened and when i slightly modified the homepage and added a row then everything worked fine. But I dont know why this is happening. The site we are talking is a news site and we cannot afford just to go blank. Please assist.

Thank You.

Post count: 6535

Hi

The theme is tested and works fine, we didn’t receive any reports like this before. This could be a cache issue so please check the plugin’s settings. We recommend WP Super Cache as a cache plugin as it’s tested and works fine with the theme. You can try with this plugin and check if the problem persist. More details about how to set up the plugin can be found in our documentation: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks!

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