Hello, I’m experiencing an issue where loading the home page on a mobile device stalls and never finishes the page load. In my testing so far this does not happen on tablet and desktop browser views. The stalled load also fails to deliver any mobile menu experience. Tapping the mobile menu icon reveals nothing on phone browsers.
However, loading the home page on a desktop browser first, then resizing the browser to smaller mobile dimensions does not block the mobile menu from displaying. Only when loading the page in a mobile view the errors happen. Can you help me resolve this? Thank you.
I’m running the following:
Newspaper 9.8
Wordpress 5.2.3
No 3rd party plugins
Hello,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please provide me a link where I can inspect this problem.
Let me know the results!
