The site is not loading, disabled all plugins and notice problem happens when your CLOUD plugin is activated. I followed all your speed guides and hosting has the resources since i monitored it and nothing is overpowering the server. Again the issue only happens the moment i activate your CLOUD plugin.
Please assist. NOTE: I searched your forum and followed all recommended page settings as well you SYSTEM status tab shows everything green for my server.
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Hi joandajer, please make sure that you are using the last version of WordPress v5.5 and Newspaper v10.3.6.1
Also make a test and see if this problem still appear when you are using only the theme plugins (tagDiv plugins).
Also you can check this topic for how to fix high cpu -> https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Let me know the reults!
Thank you!
Seems the support is not reading what we are writing…. Issues started all of th sudden like MANY users are reporting. I already said that the issue ONLY happens the moment we active yout TD CLOUD plugin. Please fix your theme and plugin since the wordpress community know the issue is connected to the Jquery modules deprecated as seen while using the Jquery helper plugin. Please provide fix or update your code.
Hi joandajer,
That do not have anything to do with what you reported above, many users that are using lots of plugins reported this problem, but most of theme had a plugin conflict with some untested plugins too, when they tested the theme only with theme plugins then the theme was working normal.
Also the “issue” that you say above is just an warning and these are not harming the code, are use to inform about the problems that can appear and improves that can be made.
If you want a quick fix for these warnings go on wp-content/themes/Newspaper/includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js and replace the jQuery(window).load(function () { from line 234 -> https://i.imgur.com/agaEJWA.png with jQuery(window).on(“load”, function () { -> https://i.imgur.com/zBFX5Ye.png also you need to do the same on this file wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js but since this file is minify you can replace the code inside it with this one ->https://pastebin.com/YTiYVfU4
These settings will fix the warnings, but will not make the theme faster or prevent it from 503 errors, these are made other things.
Also this fix is add in the next theme update.
Thank you for your understanding!
Issues continues and i also sent cpanel and website login to your email days ago without response. I am losing money and clients with this. Please check my email and correct the errors!!!!
Hi, my colleague Catalin L. just replied to the email, check the answer and reply back.
Thank you for your understanding and sorry for the inconvenience!
Hi joandajer,
I just make a test using Yoast plugin and I a have a PRO Demo and for me there is no conflict and the website is work normal, i strange that for you when you actuate the cloud template the website became so slow.
I hope that the college on the emails will be able to solve your problem, in the meanwhile it will be good if you can make a test on localhots/sub-domain/another host to see if the problem still persists. I say this because is strange that the same product for some users to work and for others not.
Thank you for your understanding and sorry for the inconvenience!
