Slow website

Posted in: Newspaper
Post count: 13
VendaOnline
#345909
May 12, 2020 at 1:09 pm

Good morning, since a few days ago my website is very slow, both in backoffice and in frentoffice.
What could it be? can you help me?

Post count: 13
VendaOnline
#345911
May 12, 2020 at 1:10 pm

I would like to resolve this as soon as possible

Post count: 18283
Vlad S
#346111
May 13, 2020 at 9:27 am

Hello !

Please provide a link to your website in order to inspect.

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Post count: 13
VendaOnline
#346280
May 13, 2020 at 4:49 pm

How do I send you a private message?

The website is vendaonline.pt

Post count: 18283
Vlad S
#346420
May 14, 2020 at 11:48 am

Hello !

We do not have an option for private messages. Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

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