Smart Sidebar not working

Posted in: Newspaper
Post count: 32

Hi there,

I have activated smart sidebar but it does not work at all: https://www.elquintobeatle.com/2018/01/18/roxy-music-new-order-guian-ill-be-your-girl-nuevo-album-the-decemberists/

Could you help me?

Thanks.

Post count: 22421

Hello,

There is something very wrong with your page. There are multiple elements that do not position as they should by default.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Post count: 32

Hi there,

I made a CSS customization on Template 2, but smart sidebar is not working if I try it on any post, for example, using Template 6 or 7 (which has no personal customization). Could it be a Cloudflare conflict because of javascript?

Post count: 20688

Hi,

I see there are customization made to the post template, I would suggest to try for the moment to deactivate the child theme where you made these changes and check if the smart sidebar works properly.

However I see that you have Adsense ads in the sidebar. Note the warning in the matter
https://www.screencast.com/t/uFmn1ZJntDZ
If you use Adsense ads in the sidebar then it is not recommended to use the smart sidebar feature according to Google policies
https://www.screencast.com/t/aztyvtdGZCiU
https://support.google.com/adsense/answer/48182?hl=en

Thanks

Post count: 32

Hello,

It didn’t work neither. Are we sure is ok with Cloudflare or cache?

If I make it work I would remove that adsense codes. No problem about that.

Thanks!

Post count: 20688

Hi,

Cloudflare rocket feature is known to cause issue with the theme, it is recommended to have it disabled if you use Cloudflare
https://forum.tagdiv.com/cloudflare-cdn/
Disable it and check the results. By default the smart sidebar feature works in theme, something is causing it to fail in this case. Try deactivating plugins, child theme, disable rocket loader, check custom code used in theme panel or theme files.

Thanks

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