Social Count is not working even provided application ID, Secret Key, Token

Posted in: Newspaper
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Social Count is not working even provided application ID, Secret Key, Token on http://www.dareechaa.net Could you please see why it’s not working.

  • This topic was modified 8 years by sajjadpk.
Post count: 20688

Hi,

From what I can see, most of the socials have hidden or not active subscribers/followers counts. This information has to be public and displayed in the profile page in order to be picked by the social counter plugin. You will have to look in the settings of each social and enable/make visible the mentioned count.

Regarding Facebook there are currently issues that affect some users. These are caused by Facebook making changes to their privacy rules and code, due to recent events. The changes are affecting the counter functionality. As soon as they conclude their modifications we will try to provide a solution in this matter.

Thanks

Post count: 4

The social icons which are showing are the only expected we wants. However except Facebook rest of the counts don’t required application ID and secret. Than those counts should showing there. But they don’t. One more thing for twitter should we place full URL eg. http://www.twitter.com/abcname or just abcname in the widget setting please confirm.

Post count: 20688

Unless the subscriber count is public, it will not be displayed in the counter. Check each social setting in their respective account and make them public. They will then be displayed in the social page.
For YouTube I see there is a subscriber count, configure it like this
https://www.screencast.com/t/I8l36M6UP
https://www.screencast.com/t/6orkSl6TZFze
Your Google+ page does not display a subscriber count
https://www.screencast.com/t/3K6IqKxH
The Twitter page does not display a follower count
https://www.screencast.com/t/6d6aV1EMh
They have to be public in order for the counter to work.

Post count: 4

hello ,
the instagram account is public but it doesn’t work can you help me?

thanks in advance

Post count: 20688

Hi,


@tafan93
Please make sure you did the modifications properly, there should be no problem. These solutions are tested and worked for all users until now
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
There are more detailed steps as the topic progresses.

Thanks

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