Hi
I have added the Social Counter in my page and pasted in my social media icons. They all work except instagram. If you look at my webpage:
you will find that when you hover over the instagram icon, it adds a # to the end of the url – but that does not exist in the TD Composer. This is only on your social counter — the social media icons on top of the page that is setup in Theme Panel works fine.
Hi,
Instagram Widget in Newspaper WordPress Theme -> https://forum.tagdiv.com/instagram-widget/ if there is still a problem after you have set the Instagram account, please let us know!
Thank you!
The widget is set and its working in the theme panel as I said in my original post. If you go an look at my page you will see the social counter where ONLY the Instagram link and count are not working. Despite putting in the correct username (like the other social media links) your system is adding a hashtag # to the end of the username so the link and count do not work.
Please look at my site and you will clearly see the problem.
Also just found these likely the issue:
https://support.pixelunion.net/hc/en-us/articles/360041460554-Important-notice-Instagram-feed-removal
https://embedsocial.com/blog/instagram-api-changes-2020/
With the new Basic Instagram API, some of the features will not be available for personal accounts, such as:
Number of followers
The post comments
User photo and bio text
These features will be available in the Instagram Graph API that most of the 3rd party platforms will need to get special access to in order to provide more Instagram feed functionalities.
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks