Hi, I recently purchased the newspaper x theme, however, my social counter does not update automatically. Can you please support?
Website link: https://themoneybong.com/
The website is currently no longer launced, but will be happy to relaunch on request in order to resolve the issue
Hello !
Please note that the counter updates on every 3 hours. Please make sure that for instagram your id and API key is correct as you can see here: https://forum.tagdiv.com/instagram-widget/
And for the facebook, make sure that your username is correct. You can test it by trying http://www.fb.com/username.
Thank you !
Hi, thank you. Will try that now and see how it goes.
I have another query though about my mobile theme not working. Can I ask it here or do I need to create another forum?
Hello !
You can ask here, let us know what the issue is.
Thank you !
Hi, forgive the delayed response. Been trying to find a way to around it but can.
Basically, on ‘TagDiv Composer’ I’m asked to create a mobile theme which I did, goes well with the page. However when using “Theme Panel”, there doesn’t seem to be a way to make use of this mobile theme created with TagDiv Composer.
Been trying to find a way around it but can’t*
Found this article
https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
which shows how the mobile theme / page was made with TagDiv composer, but once it’s done, how do you use this theme on mobile?
Hi seanodavids,
According to our guide from here https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ now you can create mobile pages and mobile templates using tagDiv Composer. To assign that page for mobile you need to select it from the mobile list -> https://i.imgur.com/7ZvoGr6.png when this is selected will look like this (in list will be with green)-> https://i.imgur.com/eJtnJEo.png for cloud templates you need to do the same steps, but the assignations is just a little different -> https://i.imgur.com/HKKg73y.png
If there is no template assigned then it will be use the responsive version of the cloud template that is use on desktop.
Hope this will help you!
