Social counters not correct and instagram feed not working

Posted in: Newspaper
Post count: 1
theDaveB
#228938
Apr 17, 2018 at 7:49 pm

Hi,

Website is at http://www.iceleb.tv

On the right the youTube and Instagram subscriber counts are wrong but they goto the correct account when clicked.

Also the Instagram feed bit above the footer is not working, saying incorrect ID.

Thanks,

Post count: 22421
Bogdan B.
#229007
Apr 18, 2018 at 11:10 am

Hello,

Your YouTube account provides just 2 subscribers on my end as well. It is a setting somewhere on YouTube preventing the proper subscribers from being grabbed. Test the counter on any other YouTube id and it will pull the correct sub count. Please check your YouTube account settings.
As for Instagram: please check this forum topic for a solution:
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
Instagram made a few code changes that affected our Instagram widgets. Please use this temporary solution until the next theme update.

Thank you!

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