Social Logins and Google reCAPTCHA not working

Posted in: Newspaper
Post count: 17

I should not have any problems if the documentation was updated. The Recaptcha on my Google account is correct, however, when I try to register it said, “CAPTCHA user score failed. Please contact us!” for what reason is this happening?

Second, your Facebook login documentation is outdated, I followed the steps, and even with that, I can’t log in with Facebook, it redirects to the signup page and I can’t click anything on the page. I used both url redirects: https://your-domain/auth_oauth/signin & login/sign-up with my domain on it.

Also, when I try to register with no recaptcha whatsoever, It keeps loading and never redirect to the appropriate page.

  • This topic was modified 3 years by pol_rubio.
Post count: 27744

Hello,

For reCAPTCHA, you can change the score here -> https://imgur.com/PPi2IuD
For Facebook log in, did you set this APP ID -> https://forum.tagdiv.com/how-to-generate-facebook-app-id/?

Thank you!

Post count: 17

Hello,

First, I have tried all the infinite numbers that I can use on there, still the same. Secondly, if I tried different urls to redirect using the ones mentioned before that means that yes, I have already created an APP ID, and the APP ID is not the problem. The problem is the theme, not my facebook app id.

  • This reply was modified 3 years by pol_rubio.
Post count: 27744

Hello,

Please let me know what email you use. Maybe the ReCaptcha can’t validate it.
Indeed for Facebook, I did some tests and seems there is some issue.

Thank you for your understanding!

Post count: 17

I’m using my domain and personal email for this. I used both, the problem is the theme. Any immediate solution for this?

When the user clicks on signup/register & Subscribe* it never redirects to the main account or article, it keeps loading in a loop. How this can be fixed?

  • This reply was modified 3 years by pol_rubio.
Post count: 27744

Hi,

We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Post count: 17

I can’t give you access to that information and less likely my passwords. I guess, you can give me a solution from here based on your knowledge of the theme since you are the developer of it.

Post count: 27744

Hi,

For me works -> https://www.screencast.com/t/ZAeJr2NjPRS, I don’t know exactly what settings you have on your website.

Thank you!

Post count: 17

I have no other settings whatsoever than the ones from the theme default. The loop when someone clicks on the subscribe, sign up, etc isn’t supposed to happen. Again, why is this happening, and how it can be fixed?

Post count: 27744

Hi,

We need to check on your website, so please provide temporary access.

Thank you!

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