This happenes on all articles when loading on Desktop browser, tried Chrome, IE & Firefox, same.
It only loads 3 to 4 images from the top, and those out of the screen won’t load even I scroll down.
They are normal on mobile, or resize my desktop browser then enlarge it to full screen again, the images shows immediately.
Site: https://seablue.hk/
Sample article: https://seablue.hk/?p=12928?p=12928
Update: It also happens on mobile too, pictures out of screen cannot load, but scrolling the page up and down and it will appears.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I have deactivate and even deleted ALL unneccessary plugins except tagDiv ones, also I have not installed any cache plugin.
Desktop site seems to be working now, but mobile still have problem.
I have attempted to delete the whole theme to start all over from clean, but whenever I press activate of the default theme, it redirect to Newspaper’s panel. How could I do so?
Please on hold for now, it seems my hosting is under some loading and saving problems, I am checking with them.
Hosting company has fixed some database problem and checked system.
I have all unneccessary plugins and themes unstalled.
Deactivated Cache plugins, cleared all caches from browsers.
Changed to default theme, deleted Newspaper theme then reinstall again.
I have reset the backend theme data.
Also deleted the homepage layout and do it all over again.
However, the same problem still exists.
Do you have any clue where would be the problem?
Thank you!
You may watch the following 2 screen capture video for reference:
https://drive.google.com/file/d/1e12n7nuw0oetIyv5Ouopm5dnyajRiPe4/view?usp=sharing
https://drive.google.com/file/d/1e12n7nuw0oetIyv5Ouopm5dnyajRiPe4/view?usp=sharing
So, I have tried to not only deactivate all plugins including tagdiv ones but also delete them completely, then install them again, it seems working fine now 🙂
It is happening again…. it seems to be related to Jetpack by WordPress.
By enable it will cause the same problem.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !
Thank you !
This is related to the “Lazy-loading images” function in Jetpack by WordPress.
I have turned it off and the site is loading fine.
But is this normal that I should turn it off if using your theme?
Hello !
The lazy load option can be used for page speed. There is no issue in activating / deactivating it.
Thank you !
