I use the tagDiv composer to create various pages, but only some of them show up on the iPhone. For instance, a page I use to get people to subscribe to my newsletter works just fine with Safari on the Mac, but will only load the header and footer on Safari for iPhone. Thanks for your help and suggestions! https://stevensolomon.org/newsletter/
Hello !
We have reviewed your page using iOS device and everything was in order. Please make sure that the issue is still available.
Thank you !
Thanks for your reply, but the issue still exists. The problem happens on iOS when I try to view the About, Newsletter, Contact and Political Intelligence pages. It will only show the header and footer, but not the actual content. Here are 2 links showing my problem. One shows the newsletter page from the iPhone, and the other shows it from a Mac. As you can see, the iOS isn’t loading the content for these pages. https://stevensolomon.org/wp-content/uploads/2019/09/IMG_0817711B97DA-1.jpeg https://stevensolomon.org/newsletter/
Hello !
Now I see your whole page is empty. It has no content. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Thanks for the suggestions. I did all that and checked everything. The issue still exists. I’m not able to see content on the mobile version of my site. Could this be an AMP issue or a setting I haven’t setup correctly in theme settings?
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Done
Was this issue resolved?
It hasn’t yet. I gave the admin the info he requested to fix the problem, but I haven’t heard back from them and the issue still exists.
Hello !
Please make sure that you have added your content in the mobile editor as you can see here:
Thank you !
So, after looking at the mobile theme guide (https://forum.tagdiv.com/the-mobile-theme/), I decided to disable the mobile theme except for AMP. This means that when you visit the site from a phone, you’ll get theme’s responsive design as the default. This essentially fixes the issue of my pages not showing any content.
The solution was to go to Theme Panel > Mobile Theme > Use Mobile For > AMP only.
Thanks!
