Long time user of newspaper theme here. I just bought another licence. Didn’t want to sign up for another support forum account using another email address but your interface forces me to. Did that. Then activated the account within wordpress adding the purchase code where asked. have done this 4 times now and while it then gives me a popup saying the site’s activated, it then returns to saying ‘unregistered’ – it won’t activate and still shows me the nag message at the top of the screen. I’m wanting to get straight on to using the theme guys so sort your onboarding out please!!! Well frustrating.
Oh, and your support forum wouldn’t accept my password even though i just created the account. had to do the forgot password thing.
Sorted registration – caching issue – sheesh.
No issues here.
Hello,
This problem is caused by the object cache that you have on the website.
Please check if you have an object cache file in wp-content, please delete it and try again to activate the license -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you own multiple licenses of the theme, you do not need to create multiple forum accounts, you can add your extra Envato keys to the existing account on this forum, for this please check our documentation for Find your Envato Purchase Code -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ Please scroll to the bottom note
Thank you!
