Hi.
After the theme update I tried to configure the sticky video feature and the video duration showing at the player, but I couldn’t. I checked at the tag div composer but could not find the tag div element for them.
For my posts, I am using a Single post Cloud Template. How can I configure the template so I can show a featured image or a video player at the post header? Currently, upon your advice, I have configured a “Single Post Featured Image” element.
Thanks in advance.
Hi AlbertoJR,
first make sure that you have set a featured video -> https://forum.tagdiv.com/featured-image-or-video/ also you can use the options from theme panel -> https://i.imgur.com/blKgvgu.png -> https://tagdiv.com/newspaper-theme-video-popup-sticky-video-features/
Hope this will help you!
Thank you!
Hi Calin.
Thanks for your response.
I do have set a featured video, but not the Post settings as mentioned. I tried with “Enable playing only one player” and, of course, with “Enable sticky video at scroll” but nothing happened. If I set the “Enable pause hidden player” it works, the Youtube player is paused when I scroll the post.
This is one of the posts: https://demo.kamecomunicacion.com/index.php/2020/08/10/leisurup-es-el-nuevo-evento-internacional-para-los-profesionales-del-ocio/
I am using a Cloud Template (Single Post) post template. Does this sticky video feature only applies to other post templates?
Thanks in advance.
Hi,
As I can see the option is working now -> https://i.imgur.com/iwItY9Q.png and the video sound is enable.
Thank you!
Hi Calin.
Thanks for your response. I see that it seems it is working. I tried again with my laptop (W10) but unsuccessfully. I tried with Chrome and Firefox (normal and private window) but I was unable to see it. Then we tried with Chrome at a Mac and it worked (Firefox and Mac failed). Finally I tried with Ubuntu and Firefox and worked.
It seems that from the configuration point of view everything is ok, but, how can be assure that the sticky video will be displayed regardless of the system or browser? What can I check at the tested browsers in order to check what is happening?
Thanks for your support.
Hi,
First you must start the video and only after that when you’ll scroll down this will be set as sticky, also make sure tat you articles is long enough to can display it -> https://i.imgur.com/Al1cJVM.png
Thank you!
Hi Calin.
Yes, we did all the tests over the same post, scrolling down (with the video playing) until it disapeared.
As you said and I checked, it seems that everything is well configured, since the sticky video is displayed.
My concern is why, at the same computer (a Mac) the sticky video is shown with a browser but not with a different one.
Also why same browser (Firefox) displays it on Linux but not on my W10 machine.
I assume that from your side everything is OK. The thing is, if from your experience or while developing, you found out any browser setting that would block this feature. Just to know if we have to ask to visitors (or implement) a check in order to allow this browser feature.
Thanks in advance.
Regards,
Hi,
Yes this featured should work on these browses without problems ->https://i.imgur.com/DbB2E9F.png I just cheek on my pc on all these browses IE11, Firefox, Opera, Chrome, Edge and is working, unfortunately for the moment I do not have access to a mac, but soon I will check on a mac too and I will let you know the results!
Thank you for your understanding!
Hi Calin.
Thanks for your information.
Best regards.
