Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
I sent the System Status Tab by email. Have tried the plugins and nothing happened. No Cache on the site https://thinkbeef.ca
I have given you admin user status in the pass for contact@tagdiv.com. I can send a password reset to you if you need to get into the backend.
Also, Here is a list of current plugins:
All-in-One WP Migration
Anti-Malware Security and Brute-Force Firewall
Antispam Bee
Classic Editor
Elfsight Instagram Feed CC
Gravity Forms
Visual Composer Add-on Image Hotspot with Tooltip
Image Hover Effects Ultimate
Image Hover Effects Visual Composer Extension
Saragna – Instagram Social Streams Grid With Carousel
ShortPixel Image Optimizer
Unlimited Addons for WPBakery Page Builder
WPBakery Page Builder
Tasty Recipes
WooCommerce
Yoast SEO