Can you please advice in which case, the submenu calling a page id shows an blanc page?
when i am in a normal category page is ok.
some custom taxonomies (through wp recipe maker) i see a blank box
https://imgur.com/a/jDgBrdJ
Hello!
In order to avoid misunderstandings, please provide more information about the issue, screenshots or a video and your website link in order to help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
hi, i made a video, you can see here youtube.com/watch?v=l7YNtrX2LEo
you can see the 2nd menu ΣΥΝΤΑΓΕΣ on my site on this link is not working here icookgreek.gr/tags/kids-friendly but for example in homepage is working
Hi,
This can be a plugin conflict, please make a test using only the theme plugins.
Also it looks that you have some errors too -> https://prnt.sc/202cldv
Thank you!
hi, it is not a plugin conflict because, first i have disable them one by one to check and second, i have no plugin running specifically to the page with problem and not to the rest that are correct.
what I suspect, is the some scripts not running to these specific taxonomy view. can you please check if the required scripts for your theme/plugins to run are present in the page with the problem?
ps the problems you found are solved now tat we moved the website in the correct domain
Hi vasite, this can be possible, since that is a custom taxonomy.
I made some tests with CPT -> https://forum.tagdiv.com/custom-post-type-support/ and everything seems to work just fine.
If you want we can take a closed look, or let us know the plugin that you are using for that specific taxonomy.
Thank you!
I have created one post type post_recipe and one custom taxonomy category_recipe using plugin WCK and both working fine with tagDiv, for example http://www.icookgreek.com/syntages/oi-koyzines-tis-elladas/ (see the submenu of 2nd menu item ΣΥΝΤΑΓΕΣ, it is ok).
I use a plugin for recipes WP Recipe Maker that creates some extra custom taxonomies, like wprm_course, wprm_cuisine and wprm_keyword. These are that have problem for example icookgreek.com/kouzina/nistisimi/ (see the submenu of 2nd menu item ΣΥΝΤΑΓΕΣ, it is blank).
Hi vasite,
Maybe there are some settings in that plugin that are interfering with the theme. Now first to make sure that the WP Recipe Maker is the plugin with problems, you should make a test using only the theme plugins and that plugin to see if the problem persists, if yes, then what I can suggest is to set the Recipe in a post and see if the problem is still persisting.
Unfortunately, we didn’t tested those plugins, therefore, we do not know exactly how it should work, but most of the problems appears from some options.
Thank you!
I have tested with
– only theme plugins + WPRM with no change
– if i am in page, or post, or post_recipe view again works
– if i am in wprm_cuisine view dowsnt work
can we please find what is happening here?
Hi vasite,
If you want we can take a look at this, but we can not guaranty that we can fix it, because that is an untested plugin and we usually do not provide support for untested plugins. To check this problem we also need to connect on your website and check the settings that you have made on that plugin, for this please contact us at contact@tagdiv.com provide wp-admin access and include the link of this topic to can identify you. Also please make a full backup for your website.
Thank you!
